Technical Analyst Learning and Development

RELEX Solutions; Santiago de Querétaro; Presencial; USD 20,000 - 30,000; Jornada completa

Descripción de la vacante

RELEX Solutions is seeking a Technical Analyst (L&D) to manage internal training environments and provide technical guidance. The ideal candidate will have a strong technical background and excellent collaboration skills, contributing to training and certification initiatives. This role offers the opportunity to work in a flexible and inclusive environment while ensuring the success of partner programs.

Formación

• Strong technical expertise in managing and maintaining internal environments.
• Experience in programming/database/query languages.
• Fluent in English.

Responsabilidades

• Oversee training environments ensuring stability and reliability.
• Provide technical guidance and consulting on development topics.
• Develop and assess Partner Certification programs.

Conocimientos

Problem-solving

Communication

Analysis

Educación

Bachelor’s/Master’s degree in Software Engineering, Information Systems Engineering, Computer Engineering, or Computing Science

Herramientas

SQL Server

REST API

PowerShell

Java

Ruby

Descripción del empleo

We are seeking a skilled and proactive Technical Analyst (L&D) to take ownership of technical environments and processes supporting internal training, partner training, and certification initiatives. This role will play a critical part in ensuring the stability, scalability, and effectiveness of training and certification programs, while also providing technical guidance and expertise to internal teams and partners. The ideal candidate will have a strong technical background, excellent problem-solving skills, strong communication skills, and a passion for enabling others through training and certification.

As a Technical Analyst (L&D), you will have the opportunity to:

Technical Ownership of Training and Certification Environments:

• Oversee the environments used for internal and partner training, ensuring their stability and reliability.
• Technical management of environments: version upgrades, ensuring environments are up-to-date and aligned with the latest technical standards.
• Perform data maintenance to support training and certification activities.
• Design and maintain the architecture of training environments to meet evolving needs.
• Own the process for new environment creation & initial build.

Technical Guidance and Consulting:

• Provide technical guidance and consulting on development topics related to training and certification.
• Collaborate with internal teams to address technical challenges and ensure alignment with best practices

Partner Certification Development and Assessment:

• Collaborate with the Partner Certification and Enablement Team to further develop the Technical Partner Certification program.
• Assess and evaluate Technical Partner Certification exams to ensure our partner meet RELEX quality standards.

Partner Training Program Development and support:

• Design and develop comprehensive Technical Partner training programs to enhance partner expertise and enablement.
• Ensure training programs are aligned with certification requirements and RELEX best practices.
• TC partner training enablement and support: organizing TC partner trainings and enabling partner access to training environments.

We're looking for:

• Bachelor’s/Master’s degree or experience in Software Engineering, Information Systems Engineering, Computer Engineering, or Computing Science.
• Strong technical expertise in managing and maintaining internal environments, including version upgrades and architecture design.
• Experience in programming/database/query languages & tools (e.g., SQL Server, REST API, PowerShell, Java, Ruby, or similar).
• Strong analytical and problem-solving skills with a proactive approach to work.
• Excellent collaboration and communication skills to work effectively with internal teams and partners.
• Fluent in English

Our US Office:

RELEXians can be found around the world, and while we have team members working in 30 states, here, our main office is in Atlanta, Georgia. With a cool new, and inviting office space in Colony Square, you can explore all there is to do in the area and even bring along your pet for a change of scenery. Your future colleagues champion our world-class product and value our approach to flexibility and work-life balance. Our transparent culture is second to none, so don’t be surprised at our impressive development and progression opportunities!

We’re always ready to welcome new RELEXians to our team because your enthusiasm and expertise allow us to keep innovating and creating the future of planning for retail and consumer brands. If you’re ready to be part of our growth, apply now.

About RELEX:

RELEX Solutions create cutting-edge supply chain and retail planning software. Within our platforms, we have the power and potential to increase adaptability, efficiency and sustainability in the consumer goods and retail value chain. Our impact is tangible; from sustainability and eliminating waste to delighting customers and delivering great tailored tech solutions, we’re curious and passionate challenge-seekers creating the future of retail today.

RELEX is trusted by leading brands including Liverpool, Grupo Merza, andGNC Mexico, and has offices across North America, Europe, and the Asia Pacific region.

Being part of RELEX means being heard, feeling valued and knowing that you can be yourself because you belong. We believe in actions, not words, regarding diverse hiring and employment practices. We take DE&I seriously. We champion and benefit from global diversity. We’re creating and evolving our culture to welcome everyone and value every idea.

RELEX Solutions is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.