Tech + Customer Service for Health Solutions - Intermediate English [On Site Magdalena]

Teleperformance; Sonora; Presencial; MXN 50,000 - 200,000; Jornada completa

Descripción de la vacante

Únete a una empresa multinacional líder en el ámbito BPO, donde la innovación y el crecimiento profesional son parte de nuestra cultura. Esta es una oportunidad para impulsar tu carrera en un entorno que valora tu potencial. Ofrecemos un contrato renovable de 6 meses, formación remunerada desde el primer día y un ambiente de trabajo dinámico. Si tienes un nivel intermedio de inglés y habilidades para resolver problemas, esta es tu oportunidad para ser parte de un equipo excepcional que está moldeando el futuro de la industria.

Servicios

Entrenamiento pagado desde el primer día

Bono de rendimiento del 30%

Tarjeta de alimentación de S/.260

Días de descanso rotativos

Formación

• Nivel de inglés intermedio requerido.
• Habilidades en resolución de problemas y empatía son esenciales.

Responsabilidades

• Responder a todas las consultas de los clientes de manera efectiva.
• Documentar y actualizar registros en los sistemas requeridos.

Conocimientos

Inglés Intermedio

Empatía

Resolución de problemas

Descripción del empleo

Resumen

Why TP?

Become part of a global leader with an impressive presence in 95 countries! We are proud to be recognized by Great Place to Work as one of the best companies, both nationally and internationally. Innovation is in our DNA: we are always one step ahead, breaking barriers and setting new standards.

Are you ready to boost your career with a company that truly values your potential? We offer endless opportunities for personal and professional growth, where you can build your future, challenge yourself, and be part of something extraordinary. Join us and be part of a top team that is shaping the future of the industry, today and beyond.

Responsabilidades

Your Role:

• Respond to all customer inquiries.
• Provide excellent customer service by being a good listener.
• Work with confidential customer information, while treating it sensitively.
• Aim to resolve issues on the first interaction by being proactive, patient, and understanding.
• Keep a constant working knowledge of our client’s products, services, and promotions.
• Document and update records in the required systems.

Requisitos

Who are you:

• An Intermediate English level.
• To live in Lima.
• To be empathetic, respectful, and proactive.
• To have skills to solve situations in the most positive way.

Enjoy:

• Renewable 6-month contract.
• Available to work in Magdalena site.
• Paid training from day one.
• Salary S/. 2000 + 30% Performance bonus + S/.260 food card.
• Shift between 8:00 am to 8:00 pm.
• Available for work 48 hours per week, Monday to Sunday, 1 day off. (varies according to conditions)

Be part of a multinational company dedicated to the BPO field, certified as Great Place to Work 2024, and start your professional development #LikeAPro.