TEAM LEADERS / FLOOR MANAGERS

The Talent Hunter; Ciudad de México; Presencial; USD 30,000 - 50,000; Jornada completa

Descripción de la vacante

A leading recruitment agency seeks Team Leaders/Floor Managers to lead dynamic teams in the LATAM or South African markets. You will oversee operations, foster team excellence, and adapt strategies to local market needs, leveraging your leadership and communication skills.

Formación

• Proven experience in a leadership role, preferably in customer service or operations.
• Strong communication skills in Spanish/Portuguese or English.
• Ability to motivate and manage a diverse team effectively.

Responsabilidades

• Ensure smooth daily operations and inspire team to achieve targets.
• Conduct weekly performance reviews and provide constructive feedback.
• Develop and implement team-specific strategies aligned with business goals.

Conocimientos

Communication

Leadership

Problem Solving

Cultural Awareness

Descripción del empleo

Team Leaders / Floor Managers

LATAM Market (Mexico-Colombia): Fluent in Spanish or Portuguese
South African Market (South Africa): Fluent in English

Location: Remote (No relocation package)

TL;DR: Lead dynamic teams in LATAM or South Africa with your strong language skills and leadership flair.

Responsibilities: As a Team Leader or Floor Manager, you will be at the helm of ensuring smooth daily operations, inspiring your team to achieve targets, and fostering a culture of excellence. Your key tasks will include overseeing team performance, conducting regular meetings, and collaborating with upper management to implement strategic goals.

For the LATAM Market:
Proficiency in Spanish or Portuguese is essential to effectively communicate and manage local teams. Youll be responsible for understanding the unique cultural dynamics of the Mexican and Colombian markets, ensuring that your teams efforts resonate with local practices and consumer behaviors.

For the South African Market:
Fluent English is required to lead teams in a diverse and vibrant environment. You'll focus on understanding the specific challenges and opportunities within the South African market, adapting strategies to meet local needs and driving performance.

Qualifications:

• Proven experience in a leadership role, preferably in a customer service or operations environment.
• Strong communication skills in either Spanish/Portuguese (LATAM) or English (South Africa).
• Ability to motivate and manage a diverse team effectively.
• Excellent problem-solving skills and the ability to make quick, informed decisions.
• Cultural awareness and sensitivity to market-specific nuances.

Actionables:

• Conduct weekly team performance reviews and provide constructive feedback.
• Develop and implement team-specific strategies aligned with overall business goals.
• Organize training sessions to upskill team members and enhance productivity.
• Foster a collaborative and inclusive team environment.