Talent Operations Lead: Digital Production & Staffing

Monks; Ciudad de México; Presencial; MXN 600 000 - 840 000; Tempo integral

Resumo da oferta

Monks is seeking a staffing leader to manage day-to-day talent allocation for digital projects across LATAM. You will translate briefs into talent specs, build pipelines, and balance urgent client work with workforce growth.

Your work will combine capacity planning, budget stewardship, and data-driven decisions to keep projects on track while supporting creative excellence. You'll collaborate with Production, Operations, and Finance to optimize resources, reduce bench time, and scale our

Qualificações

• 4+ years in a digital agency in resource management, project management, production, or creative operations.
• Strong understanding of the digital production lifecycle and its disciplines, such as Motion, UX/UI, Strategy, QA, Copywriting, Development, and AI.
• Ability to read a brief or SOW and estimate the talent and effort it requires.
• Experience with resource management tools (Smartsheet, Mavenlink, 10,000ft, or similar).
• Comfort with utilization data and forecasting to support staffing decisions.
• Knowledge of the LATAM digital talent market; a trusted freelance network is a plus.
• Clear, confident communication in English, both written and spoken.

Responsabilidades

• Partner with Production and Ops to turn client briefs into clear talent requirements.
• Staff for skills and versatility, not job titles, favoring multidisciplinary talent who can work across mediums.
• Balance critical client work with growth opportunities for our people.
• Solve daily staffing challenges, including last-minute requests, shifting timelines, and competing priorities, while protecting quality and team well-being.
• Build and grow talent pipelines across Latin America.
• Keep capacity and allocation data accurate and up to date.
• Monitor rosters to hit utilization goals, reducing bench time while preventing burnout.
• Optimize external spend, and bring in vetted freelancers quickly when needed.
• Manage freelance contracts and partner with Finance on budgets and onboarding.

Conhecimentos

Staffing planning

Resource management

Digital production lifecycle

Brief interpretation

Resource tools

Utilization forecasting

LATAM talent market

English communication

Ferramentas

Smartsheet

Mavenlink

10,000ft

Descrição da oferta de emprego

Monks is seeking a staffing leader to manage day-to-day talent allocation for digital projects across LATAM. You will translate briefs into talent specs, build pipelines, and balance urgent client work with workforce growth.

Your work will combine capacity planning, budget stewardship, and data-driven decisions to keep projects on track while supporting creative excellence. You'll collaborate with Production, Operations, and Finance to optimize resources, reduce bench time, and scale our