Talent Coordinator - Scheduling Specialist

DiDi Global; Ciudad de México; Presencial; MXN 240.000 - 360.000; Jornada completa

Descripción de la vacante

DiDi Global is hiring a Talent Experience Coordinator in Mexico City. You will coordinate interview scheduling across multiple formats, act as the primary liaison for candidates, and collaborate with hiring managers to ensure a smooth recruitment process.

You will also manage logistics and seek improvements to the scheduling workflow. The role emphasizes delivering an exceptional candidate experience in a fast-paced environment, with a focus on organization, communication, and attention to

Formación

• Experience in a recruitment coordination role or similar administrative/customer service roles.
• Strong organizational and multitasking abilities.
• Clear and effective communication, influencing others when needed.
• Thrives in fast-paced environments.
• Excellent attention to detail and problem solving.
• Fluent in English.

Responsabilidades

• Interview scheduling across phone, video, and in-person formats.
• Serve as the primary candidate liaison and provide information and logistics support.
• Collaborate with hiring managers and recruiters to ensure smooth recruitment process.
• Ensure candidates have a positive, informed interview experience.
• Arrange travel and accommodation for candidates when necessary.
• Identify and propose improvements to the scheduling workflow.
• Maintain accurate records of schedules, interactions, and feedback.

Conocimientos

Recruitment coordination

Administrative support

Organizational skills

Communication

Attention to detail

English fluency

Descripción del empleo

Company Overview

DiDi Global Inc. is the world’s leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and financial services.

DiDi provides car owners, drivers, and delivery partners with flexible work and income opportunities. It is committed to collaborating with policymakers, the taxi industry, the automobile industry and the communities to solve the world’s transportation, environmental and employment challenges through the use of AI technology and localized smart transportation innovations. DiDi strives to create better life experiences and greater social value, by building a safe, inclusive and sustainable transportation and local services ecosystem for cities of the future.

For more information, please visit: www.didiglobal.com/news

Team Overview

As a Talent Experience Coordinator, you will play a crucial role in our talent acquisition process. You will be responsible for scheduling and coordinating all aspects of the recruitment process, ensuring an exceptional candidate experience. In this fast-paced industry, you will work closely with various stakeholders to help us build the exceptional team that drives our success.

Role Responsibilities

• Interview Scheduling: Manage and coordinate all interview scheduling activities, ensuring that interviews are scheduled efficiently and without conflicts. This includes phone, video, and in-person interviews.
• Candidate Liaison: Serve as the primary point of contact for candidates, providing them with all necessary information, interview details, and any logistical support they require.
• Stakeholder Collaboration: Collaborate closely with hiring managers, recruiters, and interviewers to ensure the smooth execution of the recruitment process. Communicate and confirm interview details with stakeholders.
• Candidate Experience: Continuously focus on delivering an exceptional candidate experience by ensuring that candidates are well-informed, comfortable, and supported throughout the interview process.
• Logistics Management: Arrange travel and accommodation for candidates, if necessary, and manage any logistics involved in the interview process.
• Process Optimization: Identify opportunities to streamline the interview scheduling process and suggest improvements to make it more efficient.
• Documentation: Maintain accurate and up-to-date records of interview schedules, candidate interactions, and feedback.

Role Qualifications

• You have previous experience in a recruitment coordination role, administrative roles or similar to customer service.
• You have exceptional organizational and multitasking abilities.
• You are a strong communicator and have the power to influence anyone you talk to.
• You thrive in a fast-paced environment.
• You have excellent attention to detail and problem-solving skills.
• Fluent in English.

EEO Statement

• We create customer value – We strive to always create valuable experiences for our users in everything we do. Our focus is to always innovate new experiences that are safe, pleasant, and efficient.
• We are data-driven – We are strong believers in making informed decisions, that’s why we are data-driven. We can better navigate the business landscape strategically by analyzing valuable metrics.
• We believe in Win‑win Collaboration – Success is a team sport. When we work to help our partners and colleagues win, we win, too. While keeping everyone's best interest at heart, we communicate with candor and execute with excellence in all we do.
• We believe in integrity – Integrity is at the very core of our business. We are people who always want to do the right thing. Our intentions are sincere, we speak our minds and listen to each other.
• We always strive to do better. That means venturing beyond our comfort zones, learning from our mistakes, and helping each other grow.
• We believe in Diversity and Inclusion – Diversity is one of our biggest strengths. Our differences are what makes us distinct. We respect each other and believe in equal opportunities for all.

We are committed to building inclusive and diverse teams.

At DiDi, we believe that our differences are our biggest source of strength. That‘s why we are committed to promoting equal opportunities to all candidates and employees as an Equal Opportunity Employer.

Employment and advancement decisions at DiDi are always made based on the needs of the position and the qualifications of the candidate. We do not discriminate against any employee or applicant based on their gender, age, sexual orientation, nationality, marital status, pregnancy/maternity, disability, race, religion and beliefs, or any other status protected by applicable laws wherever we operate.

We are committed to building inclusive and diverse teams, and a workplace that is free from discrimination and harassment, because that’s how we create better products and services, make better decisions and better serve the communities we’re a part of.

I acknowledge that prior to submitting this application, I have read and accepted the Privacy Notice for Candidates which is available on https://careers.didiglobal.com/terms