Talent Account Manager

TLNT; México; A distancia; USD 40,000 - 80,000; Jornada completa

Descripción de la vacante

An innovative AI-powered workforce automation startup is seeking a Talent Account Manager to enhance customer experiences and streamline talent matching processes. This remote role offers the unique chance to shape a game-changing product in a high-growth market. You will collaborate closely with leadership, manage customer relationships, and support the hiring process, all while thriving in a fast-paced environment. If you are passionate about connecting talent with opportunities and possess strong communication and organizational skills, this position is perfect for you.

Servicios

Competitive Salary

Work from Home

Flexible Hours

Independent Contractor Agreement

Formación

• 3-4+ years in account management or related roles.
• Strong English communication skills are essential.
• Ability to manage multiple priorities in a dynamic environment.

Responsabilidades

• Collaborate with leadership to understand job requirements and facilitate matches.
• Serve as a point of contact for customers, managing ongoing engagements.
• Support the hiring process and ensure consistent communication.

Conocimientos

Account Management

Staffing

Recruitment Coordination

Strong Communication

Problem-solving

Customer Relationship Management

Organizational Skills

Descripción del empleo

Join a trailblazing AI-powered workforce automation startup on a mission to revolutionize how businesses scale and manage their operations, and to globalize the finance and accounting function by connecting the best talent in the world with high-performing US companies. As an early-stage, fast-growing company, they offer the unique opportunity to shape the foundation of a game-changing product in a high-growth market.

They’re seeking a Talent Account Manager to support the full talent marketplace process—from matching and placement to account management and customer success. This role is central to the customer experience and requires speed, precision, strong communication, and a customer-first mindset. You’ll partner closely with the Platform Manager to manage engagements, solve issues, streamline processes, and collaborate with engineering to drive automation.

This is an incredible remote opportunity to work for a US-based company.

What You'll Do

• Collaborate with Leadership and the Platform Manager to understand job requirements, ideal candidate profiles, and facilitate matches for open roles, managing both customer and talent engagements, and fostering strong, long-term customer relationships.
• Serve as a point of contact for customers, building trust, managing ongoing engagements, and providing regular updates.
• Support the end-to-end matching process by reviewing candidate documentation and identifying best-fit talent for open positions.
• Write compelling, clear, and engaging job descriptions to attract talent from our internal network and match them with active opportunities.
• Assist in creating professional and polished candidate profiles for presentation to customers.
• Provide support throughout the hiring process, ensuring consistent communication between talent and customers to keep things moving.
• Resolve issues that arise during active engagements, ensuring alignment, satisfaction, and long-term success for both parties.
• Collaborate with leadership and other internal teams to refine and enhance our account and engagement management processes.

What You Need

• At least 3-4+ years of experience in account management, staffing, recruitment coordination, or a related role.
• Very strong English communication skills, both written and verbal, are a must.
• Proven ability to manage multiple priorities and customer relationships in a dynamic environment.
• Proven ability to work in high-speed environments, to operate with high urgency, and be extremely customer-centric.
• High level of discretion and judgment when handling confidential or sensitive information.
• Experience working with global clients or in remote-first environments.
• Ability to thrive in a fast-paced, ambiguous environment and adapt quickly to change.
• Exceptional communication, organizational, interpersonal, and problem-solving skills, with a proactive and strategic approach.
• Someone who is humble, hungry, and best in class at what they do.

Salary & Perks

• Competitive Salary.
• This is a full-time, long-term position.
• The position is immediately available and requires entering into an independent contractor agreement.
• Work from home.
• Monday through Friday during regular business hours.

The next step will take you to an application form that requires you to answer some questions and upload your resume in English. Please answer completely so that we can get to know you better.