Support Java L2 - Remote

GSB Solutions; Ciudad de México; A distancia; USD 75,000; Jornada completa

Descripción de la vacante

An important IT company at the Latin American level seeks a Support Java L2 professional to develop efficient software solutions using Java Core. This role involves managing SQL databases, troubleshooting Unix systems, and resolving production issues effectively. Candidates should possess advanced conversational English skills and demonstrate strong problem-solving abilities. Join this dynamic team and contribute to innovative projects in a remote work environment, where your expertise will be valued and rewarded.

Servicios

Excellent superior benefits

Formación

• Proficiency in Java Core for developing software solutions.
• Strong SQL skills for effective database management.

Responsabilidades

• Resolve application-level errors and performance issues.
• Collaborate with support teams to manage Java-related incidents.

Conocimientos

Java Core

SQL

Unix Systems

Problem-Solving

Descripción del empleo

Important IT company At the Latin American level, growth requires:

Support Java L2

Job description

• UseJava [Core] to develop efficient and reliable software solutions.
• Demonstrate proficiency in SQL for database management and manipulation.
• Work with Unix systems to ensure smooth application deployment and maintenance.
• Showcase problem-solving abilities to tackle complex technical challenges.
• Handle production support tasks, including bug fixes and minor enhancements.
• Resolve production issues promptly through effective incident management.

Activities:

• Investigate and resolve application-level errors and performance issues.
• Perform log analysis to identify root causes of reported problems.
• Work closely with L1 support teams to provide technical expertise on Java-related incidents.
• Troubleshoot database connectivity, middleware, and configuration issues.
• Escalate unresolved issues to L3 engineers for code-level fixes.
• Collaborate with developers and infrastructure teams to optimize system performance.
• Document known issues, resolutions, and standard operating procedures (SOPs).

ADVANCED CONVERSATIONAL ENGLISH ESSENTIAL (Will be evaluated).

Job type: Remote.

Salary: $75,000 gross.

Benefits: Excellent superior benefits.