Supply Chain Repair Data Engineer

HP; Tlaquepaque; Presencial; MXN 900.000 - 1.200.000; Jornada completa

Descripción de la vacante

HP seeks a Data Engineer to support repair and refurbishment operations, optimize costs, and enhance quality and customer experience across HP's global service supply chain. The role emphasizes analytics, supplier management, and continuous improvement to enable scalable repair services across regions.

The candidate will work with cross-functional teams, develop dashboards and reports, and drive improvement initiatives in a fast-paced, global environment.

Formación

• Four-year or graduate degree in data, data engineering, computer sciences, computer engineering, financial engineering or related field.

Responsabilidades

• Support day-to-day repair and refurbishment operations across HP's repair network, ensuring service, quality, and cost performance targets are achieved.
• Monitor repair volumes, turnaround times, capacity utilization, and operational KPIs to support business objectives.
• Partner with external suppliers and repair vendors to drive performance, quality improvements, and operational efficiency.
• Analyze repair cost drivers and identify opportunities to reduce spend while maintaining customer experience and service levels.

Conocimientos

Agile Methodology

Automation

Scripting

Change Management

Computer Science

Continuous Improvement

Project Management

Project Planning

Project Schedules

Risk Management

Software Development

Python

Power BI

Dashboard Development

Educación

Bachelor’s Degree in Data / Data Engineering / CS / CE / Financial Engineering or related

Herramientas

None

Descripción del empleo

Job Summary

Data Engineer responsible for supporting HP repair and refurbishment operations, driving supplier performance, optimizing repair costs, improving quality and customer experience, and supporting strategic repair network initiatives. The role uses operational analytics, supplier management, and continuous improvement methodologies to ensure efficient and scalable repair services across HP's global service supply chain.

Responsibilities

• Support day-to-day repair and refurbishment operations across HP's repair network, ensuring service, quality, and cost performance targets are achieved.
• Monitor repair volumes, turnaround times, capacity utilization, and operational KPIs to support business objectives.
• Partner with external suppliers and repair vendors to drive performance, quality improvements, and operational efficiency.
• Analyze repair cost drivers and identify opportunities to reduce spend while maintaining customer experience and service levels.
• Lead continuous improvement initiatives focused on repair effectiveness, process optimization, and network simplification.
• Develop and maintain operational reporting, performance dashboards, and executive-ready business reviews.
• Collaborate with Supply Chain, Service Delivery, Procurement, Finance, Quality, Engineering, and Repair Partners to implement strategic initiatives and operational changes.
• Support repair network strategy, capacity planning, forecasting, and supplier governance activities across global regions.
• Identify and mitigate operational risks impacting repair execution, customer satisfaction, and business continuity.
• Provide data-driven recommendations to leadership regarding repair operations, supplier performance, and network optimization opportunities.
• Drive efficiencies and process automations.

Education & Experience

Recommended

• Four-year or Graduate Degree in Data, Data Engineering, Computer Sciences, Computer Engineering, Financial Engineering or any other related discipline or commensurate work experience or demonstrated competence.
• Typically has 4-7 years of work experience, preferably in project and program management, quality, lean six sigma, or a related field or an advanced degree with 3-5 years of work experience.

Preferred Certifications

• Project Management Professional (PMP) Certification
• Lean Six Sigma Certification
• Quality Certification

Knowledge & Skills

• Agile Methodology
• Automation and scripting
• Change Management
• Computer Science
• Continuous Improvement Process
• Milestones (Project Management)
• New Product Development
• Process Improvement
• Product Management
• Project Engineering
• Project Management
• Project Planning
• Project Schedules
• Risk Management
• Software Development
• Python
• Power BI
• Dashboard development

Cross-Org Skills

• Effective Communication
• Results Orientation
• Learning Agility
• Digital Fluency
• Customer Centricity

Impact & Scope

• Impacts multiple teams and may act as a team or project leader providing direction to team activities and facilitates information validation and team decision making process.

Complexity

• Responds to moderately complex issues within established guidelines.

Disclaimer

• This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.

Job

Quality

Schedule

Full time

Shift

First Shift (Mexico)

Travel

Not Specified

Relocation

No

Equal Opportunity Employer (EEO)

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

For more information, review HP’s EEO Policy or read about your rights as an applicant under the law here: “Know Your Rights: Workplace Discrimination is Illegal".