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Johnson Controls seeks a Supplier Development & Quality Manager to identify and implement continuous improvements with suppliers using Six Sigma and Lean methods. The role ensures alignment with business needs to maximize value in delivery, quality, capacity, and sustainability across sites.
The candidate will drive supplier readiness for NPI, support PPAP, manage risk, evaluate supplier performance via scorecards, and lead corrective actions with the procurement team, including on-site
The Supplier Development & Quality Manager is responsible for the identification and implementation of continuous improvements with assigned suppliers by using Quality tools, Six-Sigma, and Lean approaches, simultaneously securing that the organization stays aligned with business needs to maximize value generation in terms of sustainable supplier performance in on time delivery, quality, capacity, scalability, and sustainability to all our sites.
Support strategic supplier discussion (i.e. dual source, supplier change) items with Procurement PBU & Category leadership. Evaluates risk of new suppliers to deliver upon program requirements including on site or other assessments to give the conclusion (approve, reject or improve action). Works throughout the NPI programs to ensure suppliers’ readiness. Support the RCLP (Rapid Closed Loop Process, JCI Production Development Process) process through implementation of On-Site Operational Assessments, Supplier Safe Launch, PPAP and participation in Project teams. Develops programs including a robust on-boarding and risk assessment process, execution of risk mitigation strategies, periodic on-site assessments of strategic/critical suppliers, development, and execution of JCI Global Supplier Standards. Participates in audits and assessments for strategic/critical suppliers to determine reason for poor performance monitoring corrective action and continuous improvement validations, making souring decision (improve action or phase-out) together with Procurement team to improve supplier performance and optimize supplier base. Develop project templates and management system driving data to information to action plans. Lead the tracking, action planning, and measurable improvement of critical supply chain planning KPIs, define the process mission, vision, tactics, goals, objectives, KPIs (Key Performance Indicators), and the measures that are aligned with the organization strategies. Provides a structured problem-solving process to drive a solid root cause analysis for performance issues (Delivery and Quality) for assigned suppliers. Coordinate with Supplier Fulfilment Leaders to identify risks to late delivery, handle escalations with suppliers according to JCI procedure. Participates in approving supplier changes e.g. manufacturing location changes, process modifications, material changes, sub-supplier source changes, design changes. Regularly evaluate supplier’s performance through Supplier Scorecard, lead actions for non-performance suppliers to optimize supply base. Responsibility for business partners in terms of: Identify and execute necessary delivery and quality continuous improvement activities. Manage and follow up identified improvement projects.
Johnson Controls: Enhancing the Intelligence of Buildings Your buildings have a purpose. They are places for people to live or work. Facilities for learning or healing. Venues for entertainment and shopping. Sites for the specialized storage of tangible goods or mission-critical data. Your buildings have a huge variety of functions; they are central to your mission. This is where Johnson Controls comes in, helping drive the outcomes that matter most. Through a full range of systems and digital solutions, we make your buildings smarter. A smarter building is safer, more comfortable, more efficient, and, ultimately, more sustainable. Most important, smarter buildings let you focus more intensely on your unique mission. Better for your people. Better for your bottom line. Better for the planet. At Johnson Controls, we’ve been making buildings smarter since 1885, and our capabilities, depth of innovation experience, and global reach have been growing ever since. Today, we offer the world’s largest portfolio of building products, technologies, software, and services; we put that portfolio to work to transform the environments where people live, work, learn and play.