Supervisor-Scrum Master

McDonald’s Mexico; Ciudad de México; Presencial; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

Una empresa de comida rápida con sede en Ciudad de México busca un Scrum Master para liderar un equipo ágil. El candidato ideal tendrá experiencia en guiar equipos, comprensión del marco Scrum y habilidades sólidas de comunicación. Este puesto ofrece beneficios de salud, plan 401(k) y políticas de tiempo libre. Se valorará la experiencia previa en la industria de restaurantes de servicio rápido.

Servicios

Beneficios de salud y bienestar

Plan 401(k)

Asistencia para educación

Formación

• Más de 2 años de experiencia guiando equipos ágiles.
• Experiencia con entregas ágiles y herramientas.
• Habilidades de comunicación excelentes.

Responsabilidades

• Facilitar las ceremonias Scrum adecuadamente.
• Eliminar bloqueos y apoyar al Product Manager.
• Recopilar métricas clave del equipo.

Conocimientos

Mentoría de equipos ágiles

Entendimiento del marco Scrum

Habilidades de comunicación

Inteligencia emocional

Educación

Certificación Scrum (CSM, PSM)

Herramientas

Jira

Confluence

Descripción del empleo

Publicado hoy.

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Supervisor-Scrum MasterenMcdonald’s Global Office In Mexico

Sueldo oculto

Ciudad de México - Híbrido

Empleado de tiempo completo

Inglés: Nivel Avanzado

Supervisor-Scrum Master Supervisor-Scrum Master Company Description:

McDonald’s growth strategy, Accelerating the Arches, encompasses all aspects of our business as the leading global omni-channel restaurant brand. As the consumer landscape shifts we are using our competitive advantages to further strengthen our brand. One of our core growth strategies is to Double Down on the 3Ds (Delivery, Digital and Drive Thru). McDonald’s will accelerate technology innovation so 65M+ customers a day will experience a fast, easy experience, whether at one of our 25,000 and growing Drive thrus, through McDelivery, dine-in or takeaway.

McDonald’s Global Technology is here to power tomorrow’s feel-good moments.That’s why you’ll find us at the forefront of transformative technology, exploring new and innovative ways to serve our millions of customers and spread happiness one delicious Hot Fudge Sundae-dipped fry at a time. Using AI, robotics and emerging tech, we’re digitizing the Golden Arches. Combine that with our unparalleled global scale, and we’re reshaping all areas of the business, industry and every community that is home to a McDonald’s restaurant. We face complex tech challenges every day. But that’s where our diverse and talented teams come in. They’re made up of the best and brightest from all over the globe, and they thrive in the space where feel-good meets fast-paced.

Check out the McDonald’s Global Technology Technical Blog to learn how technology and our global team are directly enabling the Accelerating the Arches strategy.

Job Description:

The Agile Scrum Master role reports to the Agile Coach, in Global Tech PMO, supporting Consumer Platforms tech teams

As a Scrum Master at McDonald’s, you will be responsible for the daily operations of an agile squad, facilitating the work of the squad and scrum ceremonies, and ensuring the team is fully functional and productive. You will help the squad self-organize, focus on outcomes, and get work to a finished state. The Scrum Master is an Agile guide and helps the teams adopt what Scrum/Agile routines and champions high performing teams.

Accountabilities & Responsibilities

• Ensure Scrum ceremonies (e.g., stand ups, sprint planning, sprint retrospectives, etc.) are completed properly, driving team to develop and deploy faster.
• Champion Agile CoE standards and processes within the team, being a front-line change agent.
• Support Agile Coach in educating the team, driving Agile standard methodologies, promoting self-organization, and driving toward high-functioning teams.
• Eliminates blockers and external interferences to development progress.
• Helps Product Manager maintain the product backlog and holds team accountable to defining stories at the right level.
• Supports Product Manager in defining Definition of Done (DoD) for the product.
• Reports to the Product Manager and owns reporting and communication of scrum progress.
• Participates in scrum of scrums with other teams as needed.
• Addresses issues with their process and holds the squad to quality.
• Collects key squad metrics and supports team improvement.
• Maintains and cleans up JIRA in alignment with standard methodologies.

Qualifications:

• 2+ years’ experience in mentoring and guiding Agile teams.
• Understanding of the Scrum framework, with a demonstrated history of mentoring high performing teams.
• Understanding Agile software delivery, the path to production and other operational aspects.
• Experience with Agile toolsets (e.g., Jira, Confluence, etc.)
• Excellent communications and customer leadership skills and strong Emotional Intelligence to read verbal and nonverbal cues in others so you can communicate effectively and cultivate healthy working relationships.
• Possess one or more Scrum certifications (CSM, PSM)
• Willingness and ability to live the McDonald’s values every day: Serve, Inclusion, Integrity, Community, and Family.

Preferred Qualifications

• Demonstrated experience of mentoring technology teams on Agile standard methodologies
• Familiar with change management techniques to facilitate cultural and organizational shifts.
• Knowledge across several Agile frameworks including, Lean, Agile-Scrum, Kanban, Scaled Agile Framework (SAFe), Extreme Programing (XP).
• Experience working in a Quick Service Restaurant (QSR) industry.

Additional Information:

Benefits eligible: This position offers health and welfare benefits, a 401(k) plan, adoption assistance program, educational assistance program, flexible ways of working, and time off policies (including sick leave, parental leave, and vacation/PTO). Eligibility requirements apply to some benefits and may depend on job classification and length of employment.

Bonus eligible: This position is eligible for a bonus, calculated based on individual and company performance.