Supervisor, Billing & Cash Application

Integer Holdings Corporation; Ciudad Juárez; Híbrido; MXN 1.184.000 - 1.730.000; Jornada completa

Descripción de la vacante

Integer Holdings Corporation is seeking an experienced Accounts Receivable Supervisor to lead a Billing and Cash Application team in a fast-paced environment. You will ensure accurate posting of customer payments, timely invoicing, and adherence to SOX controls while partnering with cross-functional teams.

The role requires a Bachelor's degree and 5+ years in AR-related functions, with 2+ years of supervisory experience. Familiarity with Oracle/SAP/NetSuite and strong Excel skills are essential.

Formación

• Minimum education: Bachelor's degree in a related field.
• 5+ years in Accounts Receivable, Billing, Cash Application, or related financial operations.
• 2+ years of supervisory or team leadership experience preferred.
• Experience with ERP systems such as Oracle, SAP, NetSuite, or similar.

Responsabilidades

• Supervises and coaches Billing and Cash Application team members to meet goals.
• Manages daily workload, priorities, metrics, and service levels for AR processing.
• Ensures accurate posting and application of customer payments (ACH, wire, checks, cards).
• Reviews billing activity for contract compliance and invoicing accuracy.
• Supports month/quarter/year-end closing activities and reconciliations.
• Identifies process improvements and automation opportunities across AR.

Conocimientos

Accounts Receivable

Billing

Cash Application

SOX controls

ERP systems

Excel

Educación

Bachelor's degree

Herramientas

Oracle

SAP

NetSuite

Descripción del empleo

By living according to a common set of values, we create a culture that unifies, embraces the uniqueness we all bring to the company, and positions Integer for long-term success.At Integer, our values are embedded in everything we do.**Customer**We focus on our customers' success**Innovation**We create better solutions**Collaboration**We create success together**Inclusion**We always interact with others respectfully**Candor**We are open and honest with one another**Integrity**We do the right things and do things right**Accountabilities & Responsibilities:*** Supervises, coaches, develops, and evaluates Billing and Cash Application team members to ensure achievement of departmental goals.* Manages daily team workload, priorities, performance metrics, and service levels to ensure timely and accurate processing of Accounts Receivable transactions.* Ensures timely and accurate posting and application of customer payments, including ACH, wire transfers, lockbox receipts, checks, and credit card transactions.* Oversees monitoring and resolution of unapplied cash, payment discrepancies, short payments, deductions, and account reconciliation variances.* Ensures accurate and timely generation, validation, and distribution of customer invoices within the ERP system.* Reviews billing activity to ensure compliance with customer contracts, pricing agreements, company policies, and established billing procedures.* Investigates, analyzes, and resolves complex billing discrepancies, invoice corrections, payment allocation issues, and customer inquiries.* Supports month-end, quarter-end, and year-end closing activities, including Accounts Receivable subledger reconciliations and reporting requirements.* Develops, documents, and monitors standard operating procedures to ensure consistency, accuracy, and compliance within AR processes.* Identifies opportunities for automation, process improvements, and operational efficiencies to enhance customer experience and improve cash flow.* Partners with Collections, Treasury, Sales, Customer Service, Customer Success, Accounting, and other stakeholders to resolve issues and support working capital objectives.* Analyzes performance metrics and prepares management reporting related to billing accuracy, cash application performance, unapplied cash, and operational effectiveness.* Participates in departmental initiatives focused on improving cash flow, reducing aged balances, and enhancing Accounts Receivable processes.* Performs additional duties and special projects as assigned to support organizational goals and Accounts Receivable operations.**Education & Experience:*** Minimum Education: Bachelor's degree.* 5+ years of Accounts Receivable, Billing, Cash Application, or related financial operations experience.* 2+ years of supervisory or team leadership experience preferred.* Experience with ERP systems such as Oracle, SAP, NetSuite, or similar business applications.**Knowledge & Skills:*** Strong knowledge of Accounts Receivable, Billing, Cash Application, and Order-to-Cash processes.* Demonstrated leadership, coaching, and employee development skills.* Strong understanding of SOX controls, audit requirements, and internal compliance standards.* Experience with ERP platforms such as Oracle, SAP, NetSuite, or equivalent systems.* Advanced proficiency in Microsoft Excel and other Microsoft Office applications.* Strong analytical, problem-solving, and process improvement skills.* Fluent in English, both written and verbal.* Excellent verbal and written communication skills.* Strong customer relationship management and conflict resolution abilities.* Ability to manage multiple priorities, deadlines, and competing business demands.* Ability to collaborate effectively across all levels of the organization and influence positive outcomes.**U.S. Applicants: Equal Opportunity Employer. In addition, veterans and individuals with disabilities are encouraged to apply.**Integer Holdings Corporation (NYSE: ITGR) is one of the largest medical device contract development and manufacturing organizations (CDMO) in the world, serving the cardiac rhythm management, neuromodulation, and cardio and vascular markets. As a strategic partner of choice to medical device companies and OEMs, Integer is committed to enhancing the lives of patients worldwide by providing innovative, high-quality products and solutions. The company's brands include Greatbatch Medical(R) and Lake Region Medical(R). Additional information is available at .Integer Holdings Corporation (\"Integer\") is an equal opportunity employer. We do not discriminate based on race, color, sex, religion, national origin, and on any other protected characteristics. We celebrate our many differences and remain committed to providing an inclusive workplace free from harassment and discrimination.Integer does not discriminate against any applicants or employees because he or she is a disabled veteran, Armed Forces service medal veteran, recently separated veteran, or active-duty wartime veteran, campaign badge veteran, referred to collectively as \"Protected Veterans.\" It is also the policy of Integer to employ and to advance in employment, all people regardless of their status as individuals with disabilities. All employment decisions are based only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation, and selection for training, including apprenticeship, at all levels of employment.Additionally, Integer provides reasonable accommodations to qualified job applicants and associates who need them for medical or religious reasons. If you are interested in applying for an employment opportunity with Integer and believe you will need an accommodation for the application or job interview processes, please contact us at [phone] or via [e-mail] so that we may discuss appropriate adjustments to our processes to enable you to be considered for a job opening. This phone number and email address is strictly for the purpose of making a request for an accommodation. Status updates on your application cannot be provided to you through this phone extension or email. 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