Strategic Travel Analytics Lead

Johnson Controls; Monterrey; On-site; MXN 900,000 - 1,300,000; Full time

Job summary

Johnson Controls seeks a Travel Lead Analyst to support Travel, Credit Card and Meetings Event Global Category Managers. The role blends program operations with analytics, driving smarter, data-led decisions, performance insights, and compliance across the corporate travel program.

You will collaborate with the TMC and SAP Concur admins, manage supplier relationships, and deliver reporting packages and insights to stakeholders across procurement, finance, and compliance.

Qualifications

• Bachelor’s degree in Business, Supply Chain, Data Analytics, or related field.
• 2–5 years of experience in corporate travel, T&E program management, purchasing or business operations.
• Strong proficiency in Excel and Power BI.
• Familiarity with SAP Concur or other travel/expense systems.
• Excellent communication and stakeholder engagement skills.

Responsibilities

• Serve as first-line escalation contact for complex booking or travel issues.
• Manage the generic travel Q&A inbox and respond to inquiries.
• Liaise with TMC and SAP Concur administrators to resolve traveler concerns and ensure service levels.
• Partner with AP, Compliance, and regional teams to align reporting, resolve escalations, and support audit readiness.
• Maintain internal content libraries (e.g., preferred supplier lists, travel program guides, policy training).
• Analyze travel and expense trends, policy compliance, and supplier performance to identify savings opportunities and risk areas.

Skills

Excel

Power BI

Data analytics

Stakeholder engagement

Communication skills

Education

Bachelor’s degree in Business, Supply Chain, Data Analytics, or related field

Tools

SAP Concur

Job description

Johnson Controls seeks a Travel Lead Analyst to support Travel, Credit Card and Meetings Event Global Category Managers. The role blends program operations with analytics, driving smarter, data-led decisions, performance insights, and compliance across the corporate travel program.

You will collaborate with the TMC and SAP Concur admins, manage supplier relationships, and deliver reporting packages and insights to stakeholders across procurement, finance, and compliance.