Strategic Planner & Scheduler II

Benchmark Electronics Inc; Tijuana; Híbrido; MXN 167.000 - 312.000; Jornada completa

Descripción de la vacante

Benchmark Electronics Inc. is seeking a detail-oriented Order Coordinator to act as the primary customer contact for order receipt, entry, and changes. The role collaborates with planning and production to ensure smooth scheduling.

Candidates should have advanced English, strong communication, and proficient MS Office, with the ability to multitask and work under pressure. The position emphasizes KPI achievement and timely problem resolution.

Formación

• Advanced English (written and verbal) required.
• Strong communication and interpersonal skills.
• Excellent organizational, prioritization, and attention to detail.
• Ability to multitask and work under pressure.
• Proficiency in Microsoft Office (Excel, Word, etc.).

Responsabilidades

• Act as the primary customer contact for order receipt, entry, and change management.
• Coordinate with Planning on material analysis and production scheduling.
• Monitor material status and ensure timely order release.
• Track order progress to meet committed delivery dates and escalate issues when needed.
• Collaborate with internal teams (Production, Engineering, Purchasing, Shipping) to resolve operational issues.
• Manages special orders, returns (RMA), and related cost analysis.
• Participate in inventory control activities (WIP, finished goods, and components).
• Support continuous improvement initiatives in planning and scheduling processes.
• Work with Finance to resolve accounts receivable issues.
• Meet departmental KPIs and organizational objectives.

Conocimientos

Advanced English

Communication skills

Organizational skills

Attention to detail

Multitasking

Customer service

Independent work

Microsoft Office

Descripción del empleo

Benchmark Electronics Inc. is seeking a detail-oriented Order Coordinator to act as the primary customer contact for order receipt, entry, and changes. The role collaborates with planning and production to ensure smooth scheduling.

Candidates should have advanced English, strong communication, and proficient MS Office, with the ability to multitask and work under pressure. The position emphasizes KPI achievement and timely problem resolution.