Strategic Operations & Revenue Planner (Hybrid)

Thomson Reuters; Ciudad de México; Hybrid; MXN 900,000 - 1,300,000; Full time

Benefits offered by this job

Hybrid work model

Flexible working arrangements

Career development programs

Mental health days off

Headspace app access

Retirement savings plan

Tuition reimbursement

Volunteer days off

Job summary

Thomson Reuters Mexico City is seeking a Business Operations Consultant to optimize processes, reporting, and employee experience within Corporates Professional Services. You’ll lead cross-functional operations initiatives, manage POM channels, and drive month-end revenue improvements.

The role requires 5+ years in similar roles, advanced English, SAP and Power Platform skills, and strong leadership and communication abilities. Hybrid work and a comprehensive benefits package are offered.

Qualifications

• Advanced English proficiency. Candidates will be tested before setting up an interview.
• At least 5 years' experience in similar roles.
• Extensive understanding of operational and revenue businesses, with in-depth knowledge of back-office processes, operations, and technologies.
• Expertise in multiple technology platforms, with the ability to quickly adapt to new technologies.
• Intermediate level experience with SAP
• Advanced Excel skills and proficiency with O365 and Power Platforms.
• Strong leadership, interpersonal, and presentation skills.
• Excellent oral and written communication abilities.
• Demonstrated success in leading process improvement initiatives with measurable results.
• Project management skills, with a strategic approach to developing and prioritizing goals and plans.

Responsibilities

• Support critical operational areas for professional services, including order processing, credits, time entry and billing, access requirements, quality assurance, reporting, and governance, with a focus on strategic improvement.
• Develop, review, and maintain high-level operational documentation and communications.
• Oversee and manage POM information channels, ensuring efficient triage, routing, and response management through various platforms such as email, MS Teams, and roundtable discussions.
• Drive revenue management initiatives, particularly in month-end research and resolution, to optimize financial performance.
• Foster a culture of creativity and innovation, encouraging team feedback and suggestions for continuous improvement.
• Ensure active participation and leadership in Operations discussions, tools, and resources.
• Execute special projects and additional duties, providing strategic input and leadership.

Skills

Advanced English

Leadership

Communication

Project management

Process improvement

Analytical thinking

Education

Bachelor’s degree in Business, Finance, Accounting, or related field

Tools

SAP

Power Platform

Power BI

Power Automate

Excel

O365

Job description

Thomson Reuters Mexico City is seeking a Business Operations Consultant to optimize processes, reporting, and employee experience within Corporates Professional Services. You’ll lead cross-functional operations initiatives, manage POM channels, and drive month-end revenue improvements.

The role requires 5+ years in similar roles, advanced English, SAP and Power Platform skills, and strong leadership and communication abilities. Hybrid work and a comprehensive benefits package are offered.