Store Support

The Home Depot; Tijuana; Presencial; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A leading home improvement retailer is seeking Associates in Store Support positions responsible for non-sales functions such as customer order fulfillment, administrative services, and providing customer assistance. Ideal candidates will demonstrate integrity, detail-orientation, and time management skills, ensuring high customer satisfaction while supporting operational objectives.

Formación

• Ability to assist customers and vendors effectively.
• Experience in a non-sales customer service role is preferred.
• Must work cooperatively with others and have strong communication skills.

Responsabilidades

• Ensure outstanding customer order fulfillment experience.
• Provide administrative services and support store operations.
• Handle customer inquiries and cash management.

Conocimientos

Detail-oriented

Time management skills

Integrity

Descripción del empleo

Overview

Position Purpose: Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the lot or providing administrative services. Direct customer or vendor interaction is sometimes required for these positions. Whether directing customers to store departments or merchandise, answering customer questions on product order status, handling cash management or program compliance, these positions play a critical role in ensuring the highest level of customer satisfaction. Individuals in these positions must work cooperatively with other Associates, vendors, carriers, and productively with little/some supervision, be detail-oriented, and have proven time management skills. They must demonstrate a high level of integrity at all times, respond to operational concerns of all associates and remain focused on store specific business objectives while supporting key operational responsibilities. Specific positions may include: Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.

Location

City: CHULA VISTA

State: CA

Job Details

Job Type: Store Support

Pay Range: $20.00 - $22.00