Staff IT Operation Engineer

Lenovo; Ciudad de México; Hybrid; MXN 360,000 - 600,000; Full time

Job summary

Lenovo in Ciudad de México seeks an IT Operations Engineer to support SAP MM/SD in Supply Chain Procurement and Logistics. You will troubleshoot issues, provide operational guidance, and collaborate with IT and business teams to drive improvements.

Requirements include a Bachelor in Computer Science or Logistics and 3–5+ years in SAP MM/SD, frontend operations, and IDoc/EDI. Extra skills in ABAP, Java, Python, and Splunk are a plus; fluent English is required. Hybrid work: 3 days per week onsite.

Qualifications

• Bachelor degree in Computer Science or Logistics.
• 3–5+ years of SAP MM/SD module operations or implementations.
• Strong understanding of frontend operations, system configuration, and integration tools (IDoc/EDI).
• ABAP, Java, Python, and Splunk skills are a plus.
• Fluent English and strong communication and teamwork abilities.
• Willingness to work in shifts and hybrid office attendance (3 days/week).

Responsibilities

• Understand user issues per system logic and provide resolution guidance.
• Provide operation guidance when needed and troubleshoot business issues.
• Collaborate with IT and business teams across functions.
• Contribute to AI and digital transformation initiatives within operations.

Skills

SAP MM/SD operations

Frontend operations

IDoc/EDI integration

Fluent English

Teamwork

Communication

Shifts readiness

Education

Bachelor Degree in Computer Science or Logistics

Tools

SAP MM/SD

ABAP

Java

Python

Splunk

IDoc/EDI

Job description

We are Lenovo. We do what we say. We own what we do. We WOW our customers.

Lenovo is a US$83 billion revenue global technology powerhouse, ranked #153 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).

This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub.

We are looking for IT Operation Engineers to support daily operations in the Supply Chain Procurement and Logistics area, mainly support SAP ECC/S4 MM/SD module and surrounding systems, Responsibilities include troubleshooting business issues, providing customer support, and driving digital transformation initiatives (including AI).

Your Main Responsibilities Will Include

• Understand user issue, according to system logic/biz process, provide resolution advise
• Provide operation guidance when is needed
• Cooperation with related teams include IT and biz
• Study and practice, contribution in AI Operation

Requirements

• Bachelor Degree in Computer Science or Logistics
• 3-5+ years of experience in SAP MM/SD module operations or implementations; it’s not mandatory to have knowledge in both modules at the same time
• Strong understanding of frontend operations, system configuration, and integration tools (IDoc/EDI)
• ABAP, Java, Python, and Splunk skills are a plus
• Fluent English and excellent learning ability,
• Strong responsibility, communication, and teamwork skills
• Willingness to work in shifts when required
• Able to attend the office 3 days per week (hybrid work schedule).

Resume In English Is Required

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.