SRE: Drive Reliability & Automation

Cognizant

Ciudad de México

On-site

MXN 900,000 - 1,300,000

Full time

5 days ago

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Job summary

Cognizant is seeking a senior Reliability Engineer to lead cross-functional initiatives focused on resilience, incident management, and observability. You will champion root-cause analysis, automate repetitive tasks, and improve monitoring across services, APIs, and infrastructure.

The role emphasizes collaboration with engineering, operations, and product teams to reduce incidents and MTTR. The ideal candidate has 8+ years in reliability or SRE roles, strong diagnostic skills, and hands-on

Qualifications

8+ years in application reliability, production engineering, SRE, or operations.
Deep diagnostic skills across logs, metrics, traces, and distributed systems.
Experience with incident management, RCA, and operational readiness.
Hands-on with monitoring tools such as Splunk, Datadog, New Relic, AppDynamics, or Grafana.
Excellent communication and stakeholder-management abilities.

Responsibilities

Lead reliability uplift initiatives across assigned applications and services.
Own incident reviews and perform deep-dive analyses to identify root causes.
Drive automation for health checks, data collection, remediation steps, and reporting.
Establish ownership and visibility across teams for reliability activities.
Define and monitor SLIs/SLOs and reduce alert fatigue through improved observability.
Communicate reliability posture and progress to leadership and stakeholders.