Sr. Vendor Specialist, TCEE

Amazon; Ciudad de México; Presencial; MXN 640.000 - 880.000; Jornada completa

Descripción de la vacante

Amazon Mexico Retail team is seeking a data-driven, customer-obsessed, hands-on candidate to join as Vendor Specialist. You will manage a brand’s product portfolio, drive improvements in customer experience, and deliver detailed monthly performance reports to vendors.

You will lead presentations with vendors and act as the main contact, driving category growth through analysis of inefficiencies and proposing operational improvements, while maintaining high standards of customer satisfaction.

Formación

• 5+ years of account management, project or program management or buying experience.
• 2+ years of market research analyst, product manager, or equivalent experience.
• Bachelor's degree.
• Experience in English-language communication skills, both written and verbal.

Responsabilidades

• Look after a brand’s product portfolio and contribute to improvements in the user experience.
• Create detailed monthly reports on performance and lead presentations with vendors.

Conocimientos

Account management

Vendor relationships

Market research

Product management

English communication

Educación

Bachelor's degree

Descripción del empleo

Description

Amazon Mexico Retail team is looking for a data driven, customer-obsessed, hands on and creative candidate to join our team. As Vendor Specialist, you'll work with different vendors to help drive growth and help deliver a best-in-class customer experience on amazon.com.mx, while facilitating great business relationships with some of Amazon's highest visibility brands.

Key job responsibilities

You’ll be responsible for looking after a brand’s product portfolio, contributing to improvements in the user experience for customers and creating detailed monthly reports on performance. You’ll lead presentations and planning sessions with vendors and act as the main point of contact for them.

You will also provide support to drive category growth through detailed analysis of business inefficiencies and identifying solutions; proposing changes to operational processes; driving a high standard in customer satisfaction; ensuring high-quality product detail pages; and making recommendations for effective marketing campaigns.

About the team

At Amazon we embrace our differences and we are committed to furthering our culture of inclusion. We host annual and ongoing learning experiences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.

We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.

Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional.

Basic Qualifications

• 5+ years of account management, project or program management or buying experience
• 2+ years of market research analyst, product manager, or equivalent experience
• Bachelor's degree
• Experience in English-language communication skills, both written and verbal

Preferred Qualifications

• 3+ years of doing one of several roles: management consulting, investment banking analyst/associate, or brand manager role at leading consumer packaged goods company experience
• Experience in financial analysis, retail buying, retail planning & allocation, product/project management, marketing, business development, consulting, negotiation or supply chain
• Experience driving internal cross-team collaboration
• 2+ years of doing one of several roles: quantitative/financial analysis, retail buying, retail planning & allocation, product/project management, pricing, marketing or e-commerce experience

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.