Sr SRE Engineer

NTT DATA, Inc.; Región Centro; Sur place; MXN 900 000 - 1 200 000; Plein temps

Résumé du poste

NTT DATA, Inc. in Guadalajara, MX is seeking a Senior SRE Engineer to own cloud infrastructure and build an IaC environment. You will monitor system health, drive cloud and DevOps practices, and participate in a 3-time-zone L3 team for troubleshooting.

The role requires strong English, experience with Azure/AWS, Terraform, Kubernetes, and observability stacks like Grafana/Prometheus. Hybrid options not stated; onsite in Jalisco region.

Qualifications

• Bachelor's degree in computer science, engineering or related field with equivalent experience.
• 5–6 years of experience with at least one public cloud (Azure preferred).
• 5–6 years Windows and Linux experience.
• 3+ years Terraform or IaC experience.
• Strong observability skills (Elastic, Grafana, Prometheus, DataDog).
• Experience with large IT platform services across multiple regions.
• Experience with Docker or Kubernetes.

Responsabilités

• Maintain public cloud infrastructure (Azure or AWS).
• Build and maintain cloud infrastructure automation (Terraform, ARM Templates).
• Automate IT with Ansible, Chef or similar tools for containerized apps (Helm/Kubernetes).
• Handle delivery and deployment using Git, GitHub Actions, Jenkins, Octopus, Ansible, Docker, Kubernetes.
• Establish observability and monitoring using Grafana, Prometheus, Elastic, DataDog, etc.

Connaissances

Azure

AWS

Windows

Linux

Terraform

Docker

Kubernetes

Git

Prometheus

Grafana

Datadog

Python

Formation

Bachelor's degree in CS/Engineering

Outils

Terraform

Ansible

Docker

Kubernetes

Jenkins

Git

ARM Templates

Description du poste

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NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization.

We are currently seeking a Sr SRE Engineer to join our team in Guadalajara, Jalisco (MX-JAL), Mexico (MX).

The Sr. SRE Engineer will be able to own the cloud infrastructure, build an infrastructure-as-code environment while also being able to monitor overall systems and infrastructure health to help the company continue advancing their innovation. The successful candidate will have the Cloud and DevOps culture embedded in their work habits.This role will help drive these practices in the overall transformation of operational support.

YOUR DUTIES:

• Maintain public cloud infrastructure by using at least one of the Cloud technology Azure or AWS.
• Build and Maintain cloud infrastructure automation (IaC) by using Terraform, ARM Templates or similar.
• Build and Maintain IT automation using tools like Ansible, Chef or managing complex container-based applications like Helm for Kubernetes.
• Build, delivery and deployment by using modern technologies like Git, Git Action, Jenkins, Octopus, Ansible, Docker, Kubernetes or similar.
• Build and maintain observability and monitoring across different IT platforms by using Grafana, Prometheus, Elastic, DataDog or similar.
• Oversee all planned outages, assess RCA and assist with major upgrades to ensure minimum downtime.
• Be part of an L3 team, spread across 3 time zones, to support troubleshooting IT platforms issues, when required (escalated from previous support levels L1 and L2).

YOU MUST HAVE:

• Bachelor's degree in computer science, Engineering or related fields, andequivalent experience.
• Minimum 5-6 years of working experience with at least one of the public cloud platforms: Azure preferred but not required.
• Minimum of 5-6 years Windows / Linux experience.
• Minimum of 3 years Terraform or other IaC platforms experience.
• Strong knowledge of Elastic, Grafana, Prometheus or other observability platforms (Datadog, Dynatrace, etc.).
• Proven experience with running and/or managing large IT platform services with multiple availability regions.
• Experience with container orchestration platform Docker or Kubernetes, or similar.
• Strong English communication (written and oral) skills are required.

WE VALUE:

• Public Cloud (Azure or AWS) Certifications – Professional level preferred.
• Comfort with both Linux and Windows administration.
• Background with scripting technologies: PowerShell or Bash or Python.
• Knowledge of monitoring and logging systems (e.g. ELK stack, Grafana, Icinga2 or similar).
• The right candidate for this role is passionate about technology, collaborates with product owners and technical stakeholders, thrives under pressure, and is laser-focused on delivering exceptional results.

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners.NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.

NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here . If you'd like more information on your EEO rights under the law, please click here . For Pay Transparency information, please click here .

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