Attend in a timely manner all customer feedback, and prepare the site for customer visits and audits.
Plan with appropriate agencies all applicable regulation audits, including follow-up, CAPA, closure of any nonconformance, and issue of appropriate reports
Oversee product or process holds, and product recalls as needed
Initiate, lead, and supervise Corrective actions, CAPA response in a timely manner, always meeting the time frame required by the customer and/or internal procedures
Ensure the correct identification of product status, including nonconformance product segregation and identification through all the process steps.
Ensure process and product compliance with GMP and applicable regulatory requirements.
Lead or participate in teamwork efforts to deploy and implement quality and process analysis tools or systems such as PFMEA, control plan, PDCA, RCA, SPC, DOE, CPk, etc.
Participate in change management by following up on and approving product and process changes
Collaborate in general Continuous improvement activities
Issue a monthly report of overall quality performance and status in relation to customer feedback, customer complaints, internal process non-conformities, CAPA status, etc.
Minimum Requirements:
Ingeniería Industrial, Manufactura, Procesos, o carrera afín
Más de 5 años de experiencia en puesto similar
Experiencia en industria médica y automotriz
Auditor Líder ISO 9000, ISO 13485
Mejora continua
Resolución de problemas
SPC
Conocimiento en IATF 16949
IQ, OQ, PQ Validations, CFR 820, y FDA
PPAP, AIAG CORE TOOLS
Certificación ASQ QE
Green belt o Black belt
Inglés avanzado
Visa es un plus
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