Sr. Project Manager

Concentrix - CA; Ciudad de México; Presencial; MXN 600,000 - 800,000; Jornada completa

Descripción de la vacante

A leading customer service firm in Mexico City is seeking a Senior Project Manager to lead complex projects from concept to completion. The ideal candidate should have a bachelor's degree, extensive project management experience, and strong leadership skills. Responsibilities include managing project delivery, coordinating teams, and ensuring quality standards. Proficiency in project management tools and excellent communication abilities are essential. Competitive compensation and opportunities for professional development are offered.

Formación

• Minimum of 4-6 years of experience in project management in similar industries.
• B2+/C1 English level.
• PMP, PMO, or equivalent project management certification preferred.

Responsabilidades

• Lead and manage end-to-end project delivery.
• Coordinate with cross-functional teams and stakeholders.
• Identify, assess, and manage project risks.

Conocimientos

Leadership

Communication

Analytical skills

Problem-solving

Educación

Bachelor’s degree in business administration or related field

Herramientas

MS Project

Jira

Descripción del empleo

Overview

Sr. Project Manager

The Senior Project Manager is responsible for leading complex projects from conception through to completion, ensuring that they are delivered on time, within budget, and to the agreed quality standards. The role involves coordinating with multiple stakeholders, managing project risks, and ensuring alignment with strategic objectives.

• Lead and manage end-to-end project delivery, including planning, execution, monitoring, and closure
• Develop detailed project plans, schedules, and budgets, and obtain necessary approvals
• Coordinate with cross-functional teams and stakeholders to ensure project alignment and resource availability
• Identify, assess, and manage project risks and issues, implementing effective mitigation strategies
• Ensure project deliverables meet quality standards and business requirements
• Manage project communications, providing regular updates to stakeholders and senior management
• Oversee project documentation, ensuring accuracy and compliance with organizational standards
• Mentor and guide junior project managers and team members

Expected Deliverables

• Comprehensive project plan with timelines, budget, and resource allocation
• Regular project status reports and dashboards for stakeholders
• Risk management plans and issue logs
• Final project deliverables meeting quality and performance criteria
• Completed project documentation and lessons learned summary

Requirements

• Bachelor’s degree in business administration, Management, Engineering, or a related field
• Minimum of 4-6 years of experience in project management, with a proven track record of managing complex projects in similar industries; Tech, BPO, Telco, Banking industry background, regional and global deployments
• B2+/C1 English level
• Strong leadership, communication, and interpersonal skills
• Proficiency in project management software tools (e.g., MS Project, Jira)
• PMP, PMO, PMGA, or equivalent project management certification preferred
• Strong analytical and problem-solving abilities
• Experience with stakeholder management and negotiation

Location: MEX Mexico City Downtown Insurgentes

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