Sr. Manager, Communications Manager

capitalone; Ciudad de México; On-site; MXN 900,000 - 1,600,000; Full time

Job summary

Capital One Mexico seeks a Senior Communications Manager of Technology for Latin America to lead engaging communications that inspire associates and strengthen the local employer brand in the region.

You will manage cross-functional teams, craft data-driven campaigns, and partner with marketing to integrate tech narratives across LATAM, delivering impactful internal and external communications.

Qualifications

• Advanced English fluency.
• Bachelor's degree required.
• Minimum 7 years of experience in PR/communications or marketing leadership.

Responsibilities

• Establish an integrated communications strategy and annual plan for the LATAM technology presence.
• Collaborate with cross-functional partners to execute strategies and creative solutions.
• Apply user-centered approaches to create breakthrough experiences for associates.
• Lead data-driven engagement initiatives and internal campaigns.
• Advance internal digital platforms and external technology narratives.

Skills

Storytelling

Team Leadership

Project Management

Strategic Communications

Digital Campaigns

Stakeholder Engagement

Education

Bachelor's degree

MBA or Master’s in Marketing/Communication

Tools

Graphic Design Tools

Social Computing Platforms

Job description

WeWork Reforma Latino (97001), Mexico, Ciudad de Mexico, Ciudad de MexicoSr. Manager, Communications Manager

As Senior Communications Manager of Technology for Latin America, you will be responsible for leading and driving effective, engaging communications strategies to inspire associates to deliver on the technology strategy and build our local employer brand in Latin America.

Our ideal teammate is:

• Inspired to be a transformational change agent
• Obsessed with creating an inviting, integrated and engaging experience for our associates
• A storyteller who uses his/ her communications strength to inspire and move others
• Passionate about leading and inspiring direct and cross-functional teams
• Able to manage multiple projects simultaneously
• A passionate and driven team player
• A creative problem solver

Comfortable using social computing platforms and graphics packages to create a media-rich communications experience and better engage audiences

Responsibilities

• Establish an integrated communications strategy and detailed annual plan to support the technology strategy and build our presence in the local market
• Collaborate and partner closely with cross-functional partners to implement a range of strategies and creative solutions to reach key target audiences
• Apply user-experience design methodologies to create breakthrough, integrated experiences for our associates
• Lead a data-driven approach to engage associates
• Lead internal marketing communication campaigns and projects
• Advance our internal communications digital platforms and communications strategies
• Lead and inspire cross-functional partners and teams
• Integrate with external marketing, communication, and community activities to support the external technology narrative

Basic Qualifications:

• Advanced English fluency
• Bachelor's degree
• At least 7 years of experience leading public relations strategy, leading communications strategy or experience leading marketing for organizations

Preferred Qualifications:

• Master of Business Administration, Master’s in Marketing, or Master’s in Communication
• 4+ years of Public Relations or Internal Communications leadership experience
• 1+ years of Public Relations or Internal Communications leadership experience in the technology industry
• 2+ years of supervisory experience

At Capital One, we respect individual differences in culture, religion, and ethnicity. Likewise, we promote equal opportunities and development for all personnel. In the hiring process, we seek to provide equal employment opportunities to candidates, regardless of race, color, religion, gender, sexual orientation, marital or civil status, national origin, disability, or any other situation protected by federal, state, or local laws.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe, any position posted in the Philippines is for Capital One Service Corp (COPSSC), and any position posted in Mexico is for Capital One Technology Labs Mexico.