Sr Collections Analyst

Honeywell; San Luis Potosí; Presencial; MXN 30,000 - 50,000; Jornada completa

Descripción de la vacante

As a Sr Collections Analyst at a leading company, you will oversee the collections process, manage a team, and develop strategies to enhance cash flow while resolving customer disputes. This critical role requires strong analytical skills and a background in finance or accounting, along with proven experience in collections.

Formación

• Minimum 5 years of experience in collections or accounts receivable management.
• Strong analytical skills required for credit control.

Responsabilidades

• Manage collections and implement strategies to optimize cash flow.
• Resolve escalated customer disputes related to collections.

Conocimientos

Fluency in English

Financial analysis knowledge

Credit Control experience

Empathy

Communication

Project management skills

Educación

Bachelor's Degree in Finance

Bachelor's Degree in Accounting

Herramientas

SAP

Excel

Descripción del empleo

As a Sr Collections Analyst at Honeywell, you will play a critical role in leading and overseeing the collections function. Your primary responsibility will be to manage a team of collections managers and specialists, set collection targets, and implement strategies to optimize cash flow and minimize bad debt.

In this role, you will impact the efficiency and effectiveness of the collections process by collaborating with cross-functional teams to develop and implement collection policies and procedures. You will monitor and analyze collection performance, providing regular reports to senior management. Additionally, you will be responsible for resolving escalated customer issues and disputes related to collections.

Must Have

• Bachelor's Degree in Finance, Accounting, or a related field
• Fluency in English (another European language is a plus)
• Minimum of 5 years of experience in collections, credit, or accounts receivable management
• Credit Control experience is a plus
• Financial analysis knowledge
• Knowledge of SAP
• Knowledge of Excel

Valued Skills

• Empathy, teamwork, communication, business acumen, project management skills
• Strong communication skills
• Team player with self-starter qualities
• High accuracy and numeracy skills
• Flexibility and adaptability to change
• Open-minded and proactive approach
• Motivated and dedicated, able to work in a multicultural environment

Key Responsibilities

• Support the Finance Corporate Team in cash collection activities
• Develop collection strategies for various portfolios to achieve KPIs
• Act as the first escalation point for collections and risk matters
• Follow up daily on overdue debts via phone and email to improve DSO
• Manage and control Accounts Receivable in accordance with collection procedures
• Identify high-risk accounts and take appropriate actions
• Investigate and resolve invoice non-payment queries
• Work towards strict monthly and annual collection targets (AOP)
• Code past dues and perform root cause analysis
• Implement and adopt dedicated collections software
• Collaborate on transformation projects to automate and improve collections outcomes
• Provide customer support via phone and email, and assist in dispute resolution

About Us

Honeywell helps organizations solve complex challenges in automation, aviation, and energy transition. We provide innovative solutions across Aerospace Technologies, Building Automation, Energy and Sustainability, and Industrial Automation segments, powered by our Honeywell Forge software, to make the world smarter, safer, and more sustainable.