Sr Business Process Analyst

Insulet; Guadalajara; Presencial; USD 60,000 - 80,000; Jornada completa

Descripción de la vacante

A leading healthcare technology company in Guadalajara is seeking a Business Process Specialist to enhance their Finance services. This role demands strong analytical skills, with responsibilities focused on process improvement, data analysis, and stakeholder collaboration. The ideal candidate will have a background in Finance, 5-8 years of relevant experience, and proficiency in tools like Power BI and SQL. Opportunities for continuous improvement initiatives exist within a dynamic team environment.

Servicios

Health insurance

Flexible working hours

Professional development opportunities

Formación

• 5-8 years of experience in transformational projects in a GBS environment.
• Proven experience in Management and Operations consulting.
• Familiarity with financial operational processes (P2P, O2C, R2R).

Responsabilidades

• Analyze issues and identify operational fixes.
• Drive root cause analyses and document processes.
• Support implementation of continuous improvement initiatives.

Conocimientos

Analytical skills

Problem-solving

Excellent communication

Stakeholder engagement

Educación

Bachelor’s degree in Business Analytics, Finance, Economics, or related field

Herramientas

Power BI

SQL

Excel

Descripción del empleo

Insulet started in 2000 with an idea and a mission to enable our customers to enjoy simplicity, freedom and healthier lives through the use of our Omnipod product platform. In the last two decades we have improved the lives of hundreds of thousands of patients by using innovative technology that is wearable, waterproof, and lifestyle accommodating.

We are looking for highly motivated, performance driven individuals to be a part of our expanding team. We do this by hiring amazing people guided by shared values who exceed customer expectations. Our continued success depends on it!

Position Overview

Insulet is building an exciting greenfield business services organization, with the major hub in Guadalajara . We are implementing a full range of services in Finance, and are seeking a highly analytical and experienced Business Process Specialist , with a strong background in service operations and consulting . The role will work as part of our Business Transformation team, support ing initiatives across the Finance function . The role will drive the continuous improvement agenda for live services by leveraging data, operational problems, functional systems , and process excellence methodologies . The person will work alongside the relevant operational team s to optimize performance, enhance automation, and enable scalable, efficient operations . The role will work with delivery teams, key stakeholders, and functional SME’s . This role requires hands-on experience of accounts payable , order to cash , and other operational finance processes . It will require the person to use data analysis tools and have a proven ability to support and lead corporate projects in a consulting capacity .

Responsibilities

Process Excellence

• Analyze issues, problems and escalations , and identify operational fixes and prevention strategies.

• Drive root cause analyses .

• Document and assess processes, identifying inefficiencies and gaps.

• Design and implement to-be process models aligned with best practices and business goals with strong focus on GBS operating model and functional transformation (Finance, Procurement, IT, etc.)

Continuous Improvement

• Support ideation, assessment, and implementation of CI initiatives.

• Collaborate in change request evaluations and solution design .

• Lead p rioritiz ation improvement opportunities based on impact and feasibility.

• Track and and facillitate deployment of the CI pipeline and benefits realization.

• Lead process change implementations and participate in continuous improvement calls.

Data & Performance Analytics

• Gather and analyze process data to identify trends, bottlenecks, and anomalies.

• Suppor t the design , d evelop ment and monitoring of KPIs / dashboards to as s ess process performance.

• Support process mining or automation initiatives with relevant datasets.

Stakeholder Collaboration

• Work closely with service delivery leade r s, technology, and functional teams to implement improvements.

• Facilitate interventions, workshops or interviews to gather insights from SMEs and end users.

• Support change management and training as part of CI rollouts.

Service assurance

• Collaborate with delivery teams to m aintain up-to-date process documentation .

• Ensure process compliance and crossreference with internal controls, policies, and regulatory requirements.

• Engage in corporate project activities including unit testing, UAT execution, and reporting.

Education and Experience

• Bachelor’s degree in Business Analytics, Finance, Economics, Computer Science, or a related field.

• 5-8 years of experience in transformational projects in a GBS environment .

• Proven experience working in Management consulting, Operations consulting , Operational Delivery of in-scope finance services .

• Proficiency in Data analysis tool s ( e.g., Power BI, SQL, and Excel ) .

Preferred Skills & Competencies

• Familiarity with Procure-to-Pay (P2P), Order-to-Cash (O2C), and/or Record-to-Report (R2R) processes.

• Strong analytical and problem-solving skills.

• Excellent communication and stakeholder engagement abilities.

• Experience with process improvement methodologies (e.g., Lean Six Sigma).

• Familiarity with analysis tools such as Python, R, PowerBI , Tableau is a plus.

• Ability to manage multiple projects and deliver results in a dynamic environment.

• Exposure to RPA, process mining tools (e.g., Celonis ), or business process management systems.

• Experience in shared services or GBS environments.