Sr. Business Analyst

NTT DATA, Inc.; Ciudad de México; Presencial; MXN 900.000 - 1.300.000; Jornada completa

Descripción de la vacante

NTT DATA is seeking a Senior Business Analyst to join our team in Mexico City, México. You will bridge business needs with IT, drive process improvements, and mentor teammates as part of a growing practice.

Responsibilities include leading workshops, documenting objectives, and maintaining clear communication with stakeholders across projects. Proficiency with Azure DevOps and experience with Agile/Waterfall are essential.

Formación

• 8+ years in a BA or functional consultant role translating business needs to tech specs.
• Proven track record in managing backlogs and project tracking in Azure DevOps (4+ years).
• Experience leading workshops and stakeholder interviews to capture requirements.
• Strong leadership, attention to detail, and delivery focus across complex projects.
• Familiarity with Agile and Waterfall methodologies.

Responsabilidades

• Lead workshops and stakeholder interviews to capture business and functional requirements.
• Define project objectives, goals, and success criteria for roadmaps.
• Prioritize and manage requirements, aligning with business needs and scope control.

Conocimientos

8+ years BA experience

Azure DevOps

Agile & Waterfall

Stakeholder leadership

Translating business to specs

Educación

Bachelor’s degree in IT/CS/Business Admin

Herramientas

Visio

Project

SQL

Power BI

Descripción del empleo

Req ID: 395429
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization,

We are currently seeking a Sr. Business Analyst to join our team in Mexico City, México (MX-MEX), Mexico (MX).

Sr. Business Analyst

NTT DATA Services strives to hire exceptional, innovative, and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization,

Who We Are

Launch by NTT DATA is the culmination of the company’s strategy to acquire and integrate the skills, experience, and technology of leading digital companies, backed by NTT DATA’s core capabilities, global reach, and depth. We combine the agility of a digital studio with the scale of a global tech giant to deliver transformative solutions for our clients.

Why the Role Is Important

As a Senior Business Analyst / Functional Consultant, you will play a pivotal role in bridging the gap between technology and business needs, ensuring IT systems align seamlessly with client goals. Your insights and strategies will drive process improvements that maximize efficiency, enhance functionality, and create measurable value for stakeholders. Additionally, you will mentor less experienced team members, directly contributing to the overall growth and strength of our practice.

How You’ll Help Us (Key Responsibilities)

• Lead collaborative workshops and stakeholder interviews to capture comprehensive business and functional requirements.
• Define and document project objectives, goals, and success criteria to drive strategic project roadmaps.
• Prioritize and manage requirements, ensuring continuous alignment with business needs and effectively managing scope changes.

Process Improvement and Documentation

• Conduct thorough gap analyses to identify operational inefficiencies and discover opportunities for improvement.
• Translate business needs into detailed user stories, use case diagrams, and clear acceptance criteria.
• Develop robust business analysis plans, contributing to overall project strategy and comprehensive system documentation.

Collaboration and Stakeholder Engagement

• Partner with clients and technical teams to assess legacy systems and support modern implementations.
• Engage with stakeholders at all levels to build compelling business cases for new initiatives.
• Maintain transparent communication, providing regular project updates to cross-functional teams and executive sponsors.

Testing and Training

• Develop and execute functional test cases and actively orchestrate User Acceptance Testing (UAT).
• Deliver training sessions and comprehensive user guides to ensure smooth organizational transition to new tools and processes.

Project and Team Leadership

• Participate actively in Agile ceremonies and collaborate closely with peer analysts.
• Ensure alignment across all project phases, proactively surface risks, and provide actionable status insights.

How We Will Help You

• Professional Development: Access to continuous training and industry-recognized certifications.
• Work-Life Integration: Flexible working arrangements tailored to help you thrive both personally and professionally.
• Career Progression: A clear pathway to leadership and specialized functional consulting roles.

Qualifications

Basic Qualifications

• 8+ years of experience in a Business Analyst or Functional Consultant role, specializing in complex enterprise software applications.
• Proven track record of translating complex business requirements into technical specifications.
• Hands‑on experience managing backlogs and project tracking within Azure DevOps (4+ Years).
• Demonstrated leadership skills with strong strategic insight, exceptional attention to detail, and a delivery-focused mindset.
• Methodology Versatility: Deep proficiency in both Agile and Waterfall project methodologies, with the ability to navigate complex project environments effectively.

Preferred Skills

• Education: Bachelor’s degree in Information Technology, Computer Science, Business Administration, or a related field.
• Technical Tools: Proficiency with Microsoft applications (Visio, Project) and data/analytics tools (SQL, Power BI).
• Domain Expertise: Industry experience within Healthcare, Finance, or the Public Sector is highly desirable.

Ideal Mindset

• Team Player: You naturally uplift others, collaborate seamlessly, and champion a shared vision.
• Problem Solver: You bring an analytical, client‑first approach to complex problems, always looking for a better way.
• Proactive Learner: You possess a growth mindset and are dedicated to continuous professional improvement.
• Highly Organized: You excel at synthesizing complex information and presenting it clearly to diverse audiences.
• Confident Communicator: You are comfortable speaking up respectfully, sharing critical insights, and managing stakeholder expectations.

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start‑up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in‑office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com, @nttdatafed.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us.

NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.