Sr Analyst - People Solutions HR Digital Demand & Governance

PepsiCo; San Nicolás de los Garza; Presencial; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A major global food and beverage company is seeking a Sector IT Sr Analyst to lead the Change Control Board process for People Solutions technologies. The role focuses on ensuring alignment with global HR technology strategy, driving automation, and collaborating with cross-functional teams to meet compliance standards. Candidates should have a bachelor’s degree in a related field and 3-5 years of IT experience.

Servicios

Opportunities to learn and develop

Internal digital platforms for self-learning

Specialized training according to role

Recognition programs for seniority and leadership

Formación

• 3-5 years of IT experience.
• Experience in data flow diagrams.
• Familiarity with technology project lifecycle and change management processes.

Responsabilidades

• Lead and manage the end-to-end Change Control Board (CCB) process for People Solutions technologies.
• Drive automation efforts to improve process efficiency and reduce manual tasks.
• Collaborate with Technology Leads and System Architects to ensure compliance with governance standards.

Conocimientos

Documentation and project management

Microsoft O365 tool set proficiency

Strong customer service orientation

Strategic thinking

Self-motivation and creativity

Educación

Bachelor’s degree in computer science, engineering, information technology, or related field

Herramientas

ServiceNow

SAP SuccessFactors

Azure DevOps

Descripción del empleo

Overview

We are PepsiCo. Join PepsiCo and Dare for Better! We are the perfect place for curious people, thinkers and change agents. From leadership to front lines, we are excited about the future and working together to make the world a better place. Being part of PepsiCo means being part of one of the largest food and beverage companies in the world, with iconic brands consumed more than a billion times a day in more than 200 countries. Our portfolio includes brands such as Sabritas, Gamesa, Quaker, Pepsi, Gatorade and Sonrics and has been part of Mexican homes for more than 116 years. A career at PepsiCo means working in a culture where all people are welcome. Here, you can dare to be you and influence others to make a positive impact. For more information, visit PepsiCoJobs. The opportunity is part of the People Solutions (HR) Digital Demand & Governance team within the Tech Strategy & Enterprise Solutions pillar of PepsiCo's Strategy & Transformation (S&T) organization.

Responsibilities

Your impact:

• Lead and manage the end-to-end Change Control Board (CCB) process for People Solutions technologies, including timely review, evaluation, and approval of change requests.
• Organize and facilitate weekly CCB meetings, including agenda setting, meeting documentation, and follow-ups.
• Ensure all changes are fit-for-purpose, aligned with the global HR technology strategy, and compliant with the Enterprise Architecture roadmap.
• Evaluate changes for cross-Global Process Owner impacts and automation opportunities.
• Drive automation efforts to improve process efficiency and reduce manual tasks.
• Maintain and manage ServiceNow user groups and tickets to ensure proper access and support within SLAs.
• Collaborate with Technology Leads, System Architects, and other teams to ensure People Solutions technologies and projects are desirable, viable, scalable, and sustainable within PepsiCo S&T governance and compliance standards.

Qualifications

• Minimum of bachelor’s degree in computer science, engineering, information technology, or related field, or equivalent work experience.
• 3-5 years of IT experience.
• Technical Skills: strong documentation and project management; proficiency in Microsoft O365 tool set (SharePoint, Teams, Azure DevOps, PowerApps, etc.); experience in data flow diagrams; familiarity with technology project lifecycle, deployment, and change management processes; experience in ServiceNow or SAP SuccessFactors (preferred).
• Non-Technical Skills: strategic thinking, ability to manage multiple priorities, initiative, self-motivation and creativity; good understanding of HR and IT technologies; ability to communicate clearly and work with cross-functional teams; strong customer service orientation.

What can you expect from us

• Opportunities to learn and develop through a wide range of programs.
• Internal digital platforms that promote self-learning.
• Development programs aligned with Leadership skills.
• Specialized training according to the role and learning experiences with internal and external providers.
• Recognition programs for seniority, behavior, leadership, and moments of life; financial wellness programs; and a flexibility program to balance personal and work life.
• Benefits for your family including Wellness Line, discounts, scholarship programs for children, and life moments aid plans.

We are an equal opportunity employer and value diversity. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We respect and value diversity as a workforce and for innovation within the organization.

Your Impact

As Sector IT Sr Analyst your responsibilities would consist of:

• Lead and manage the end-to-end Change Control Board (CCB) process for People Solutions technologies, including timely review, evaluation, and approval of change requests.
• Organize and facilitate weekly CCB meetings, including agenda setting, meeting documentation, and follow-ups.
• Ensure all changes are fit-for-purpose and aligned with global HR technology strategy.
• Ensure compliance with the Enterprise Architecture roadmap and assess cross-Global Process Owner impacts and automation opportunities.
• Drive automation efforts to improve process efficiency and reduce manual tasks.
• Maintain and manage ServiceNow user groups and tickets to ensure proper access and support within SLAs.
• Collaborate with Technology Leads, System Architects, and other teams to ensure projects are desirable, viable, scalable, and sustainable within PepsiCo S&T governance and compliance standards.