Sr. Analyst Collection (Portuguese speaker)

Ingredion; Región Centro; Híbrido; MXN 400,000 - 600,000; Jornada completa

Descripción de la vacante

A global food ingredient company is seeking a Sr. Analyst Collection responsible for managing past due accounts in Brazil. This position requires 3-5 years of experience in collections, excellent bilingual communication skills in Portuguese and Spanish, and the ability to collaborate across departments. The role is hybrid based in Guadalajara, offering competitive salary and comprehensive benefits.

Servicios

Competitive salary

Comprehensive benefits & wellness support

Career growth opportunities

Employee recognition program

Employee discount program

Formación

• 3–5 years of experience in collections and deduction management.
• Experience with A/R operations.

Responsabilidades

• Perform timely collections of Brazil past due accounts.
• Monitor collections and escalate significant delinquencies.
• Apply payments accurately to customer accounts.
• Collaborate to resolve overpayments, short payments, and disputes.
• Support monthly reporting for LATAM Finance.
• Manage large multi-national accounts.
• Maintain effective communication with Sales and Credit teams.

Conocimientos

Intermediate to advanced Portuguese

Fluent Spanish

Desirable English proficiency

Strong organizational skills

Excellent communication

Negotiation abilities

Proactive approach to issue resolution

Educación

College degree in Business, Accounting, or equivalent

Herramientas

SAP

Microsoft Office (Excel, Word, etc.)

Descripción del empleo

About Ingredion:

Join Ingredion, where innovation impacts lives worldwide! Without even realizing it, you have experienced our work in your favorite chocolate, your pet’s food, the paper you write on, and your everyday snacks. As a global powerhouse across more than 60 industries, we harness the potential of natural ingredients to transform lives. Whether you are just starting your career or bringing years of experience, there is a place for you here to make a real difference. Be part of our team that values a wide range of perspectives and is committed to shaping a better world with every product we create.

Location: Guadalajara

Workplace type: Hybrid

Are you passionate about data, automation, and turning complex information into actionable insights? Join our Global Finance Operations team and help shape the future of analytics at Ingredion.

As a Sr. Analyst Collection (Brazil), you will be responsible for the timely and effective collection of past due accounts in Brazil, ensuring alignment with corporate policies and financial goals.

This role reports to the Collection Manager and collaborates closely with the Credit and Treasury teams.

What you will do:

• Perform timely collections of Brazil past due accounts to expedite payments and reduce DSO.
• Monitor collections and escalate significant delinquencies to the Collection Manager.
• Apply payments accurately to customer accounts and investigate discrepancies.
• Collaborate with internal departments and customers to resolve overpayments, short payments, and disputes.
• Support monthly reporting for LATAM Finance and assist with special projects.
• Manage large multi-national accounts and utilize customer portals for invoice tracking.
• Maintain effective communication with Sales and Credit teams to minimize bad debt risk.

What you will bring:

• College degree in Business, Accounting, or equivalent.
• 3–5 years of experience in collections and deduction management.
• Intermediate to advanced Portuguese, fluent Spanish, and desirable English proficiency.
• Experience with SAP and working knowledge of A/R operations.
• Proficiency in Microsoft Office (Excel, Word, etc.).

Who you are:

• Self-motivated and results-driven with strong organizational skills.
• A team player with excellent communication and negotiation abilities.
• Able to work under pressure in a fast-paced environment.
• Detail-oriented with strong problem-solving skills.
• Customer-focused with a proactive approach to issue resolution.

Why Join Ingredion?

Discover why Ingredion is the ideal place to advance your career with our exceptional rewards and benefits package designed to help you thrive. Create the future with us and enjoy:

• Total Rewards Package – Competitive salary and performance-based pay recognizing your contributions to our success.
• Comprehensive Benefits & Wellness Support – Health, long-term savings, and resources for your physical, mental, and emotional well-being
• Career Growth – Learning, training, and development opportunities, including tuition reimbursement.
• Employee Recognition Program – A culture of real-time appreciation, with personalized recognition rewards globally
• Employee Discount Program – Provides exclusive discounts on everyday products, services, and travel.

Relocation Available: No