Specialist, Sales Operations

Mondelēz International; Región Centro; Presencial; MXN 201.000 - 290.000; Jornada completa

Descripción de la vacante

Mondelēz International México implements the operational capabilities of the business and supports the sales operations at the market level. You will coordinate route planning, system capabilities and tools management for the sales team.

In this role you will work with internal departments and external providers to ensure accurate master data, align processes and implement relevant sales policies, while testing system changes to ensure smooth operations.

Formación

• Experience in customer service, logistics or sales support.
• Basic knowledge of sales systems and tools (including SAP and MS Excel).
• Strong communication and problem-solving skills.
• Ability to handle and resolve multiple queries quickly while staying composed.

Responsabilidades

• Coordinate route planning, system capabilities and tools management for the sales team.
• Test system implementations and changes with internal teams and external providers.
• Support organizational realignments for master data and administrative processes.
• Identify master data simplification opportunities.

Conocimientos

Customer service

Logistics support

Sales tooling knowledge

Communication & problem solving

Educación

Engineering or Business degree

Herramientas

SAP

MS Excel

Descripción del empleo

Job Description

Are You Ready to Make It Happen at Mondelēz International?

Join our Mission to Lead the Future of Snacking. Make It With Pride.

You will implement the operational capabilities of the business and support the operational elements for the market. You will coordinate route planning, system capabilities and tools management for the sales team.

How You Will Contribute

• Coordinate and initiate customer and employee master data changes for sales including processing of data.
• Support the implementation of organizational realignments for master data and administrative processes.
• Support the revision/development of relevant sales policies and administrative processes including the provision in suitable media.
• Test for system implementation and system changes working closely with sales as well as various internal departments and external service providers.
• Identify and implement master data simplification opportunities.

What You Will Bring

A desire to drive your future and accelerate your career and the following experience and knowledge:

• Experience in customer service, logistics or sales support
• Basic knowledge of sales systems and tools (including SAP and MS Excel)
• Solid communication and problem solving skills
• Ability to handle and resolve multiple queries, respond quickly and maintain composure

Más acerca de este rol:

¿Qué necesitas saber de la posición?

Es una posición para activar y dar seguimiento a ventas digitales de canal detalle

Conocimientos:

• Tener venta Omnicanal
• Beneficios hacia el vendedor para acelerar su pedido
• Llegar a más tiendas
• Visibilidad de manera local a todo el equipo (de supervisores)
• Compartir performance de cada vendedor
• Seguimiento y acompañamiento a los vendedores y supervisores
• Actualización de tableros con indicadores

Experiencia:

En uso de whatss app

Ventas preferentemente canal detalle (tiendas, miscelaneas, abarroteras, etc)

Inglés basico- intermedio

Ofrecemos:

Sueldo base + prestaciones superiores de ley

Educación / Certificaciones:

Ingeniería o Licenciatura concluida en área económico-administrativa

Horario de Trabajo:

Indispensable disponibilidad de lunes a sabado

Trabajo en sitio NO remoto

No Relocation support available

Business Unit Summary

Mondelez México has been in the country since 1927 and currently employs 6,000 wonderful people. Our diverse portfolio includes iconic and mouth-watering global brands such as Trident, Oreo, Philadelphia, and local jewels like Clorets and Bubbaloo. We are leaders in the making of cream cheese, powdered beverages and confections—in fact, we make seven out of every 10 chewing gums consumed by Mexicans. Our growth is supported by our cutting-edge manufacturing facilities, such as our Puebla Plant and Nuevo León HUB, which are the largest gums, candies and biscuits factories in the world in terms of volume. You can buy are products in 900,000 places in Mexico. We are also home to one of the 11 technology centers Mondelez International has worldwide, a specialized gum and candy facility that places us at the forefront of innovation and development in the country and drives our purpose to lead the future of snacking. We are pioneers in the country in work-life balance practices such as extended maternity leave, open spaces, remote work and flexible working hours.

Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Job Type

• Regular
• Sales Operations
• Sales