Specialist Engineering

HSBC; Toluca; Presencial; MXN 1,000,000 - 1,500,000; Jornada completa

Descripción de la vacante

A leading global banking organization is seeking a Senior Associate IT Director to lead engineering teams in Mexico. The ideal candidate will have over 5 years of leadership experience, a strong IT engineering background, and bilingual English proficiency. This role emphasizes collaboration, agile methodologies, and driving continuous improvement. The company offers comprehensive leave benefits reflective of its culture of well-being and inclusivity.

Servicios

Comprehensive leave package

Supportive workplace culture

Formación

• Over 5 years in similar leadership roles.
• English language proficiency: perfect communication with group colleagues.

Responsabilidades

• Lead engineering expertise in technology areas.
• Communicate as liaison between engineering teams and management.
• Drive continuous improvement for the team.

Conocimientos

Leadership experience

Ability to work under stress

Conflict management

Self-motivation

Bilingual English proficiency

Educación

IT engineering background

Herramientas

DevOps

Data Science & Analytics

Descripción del empleo

Job Description

If you’re looking for a career where you can make a real impression, join Global Service Center (GSC) HSBC and discover how valued you’ll be. HSBC is one of the largest banking and financial services organizations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and ultimately helping people to fulfill their hopes and realize their ambitions.

We are currently seeking an experienced professional to join our team in the role of Senior Associate IT Director.

Role Purpose:

This role is responsible for leading the provision of engineering expertise in specialist technology engineering areas which may include but is not limited to data engineering, security engineering, front-end engineering, user experience engineering. It also includes Infrastructure domain specialists such as Storage, Network, Mainframe, etc.

Main Activities:

• Provide extensive experience in designing and developing significant applications with considerable leadership experience.
• Continuously contribute to coding and review others' code for best practices, ensuring compliance with all relevant controls and standards including relevant Service Management Standards.
• Write and own standards, define product change strategies, and reach identified visions.
• Provide Subject Matter Expertise in areas such as devOps, security, accessibility, agile, production governance, etc.
• Establish a digital environment and automate processes to minimize variation and ensure high-quality code and data.
• Create and contribute to solution designs and make judgment calls about adopting tech debt.
• Own delivery of a product from requirements to production.
• Provide value during production incidents, even for issues they were not involved in coding, and chair retrospectives across teams.
• Break down a program of work into manageable deliveries and step into the Production Support Management (PSM) role.
• Build trusted relationships with the business and maintain a good understanding of the business domain.
• Communicate clearly, acting as liaison between engineering teams and senior management, translating technical details into business strategies.
• Develop business cases highlighting benefits of addressing technical debt and platform improvements.
• Promote continuous improvement for self and team.
• Remove impediments to team productivity and collaborate directly with Product Owners without intermediaries such as architects, technical leads, business analysts, scrum masters, or project managers.

Requirements

Qualifications Required:

• IT engineering career background.
• Over 5 years in similar leadership roles.
• Capabilities: high engagement, ability to work under stress, conflict management, resilience, self-motivation.
• English language proficiency: perfect communication with group colleagues to ensure alignment with group strategies.

Language Level:

• English level – Bilingual C2 or at least C1.

Competencies:

• Support platforms specific to a business area requiring specialist technology engineering expertise; or a product/service within a technology engineering specialty.
• Design and engineer software focusing on customer or user experience, especially front-end usability.
• Drive the provision of the latest AI and ML technologies to support Data Science & Analytics, develop data technology solutions, deploy analytic products, and build insights aligned with business outcomes.
• Work proficiently in an agile environment with a focus on continuous delivery and DevSecOps, capable of releasing multiple times per day.

Due to urgent hiring needs, candidates with immediate right to work locally and no need for relocation will be prioritized.

At HSBC, we offer our colleagues more leave days to enjoy personal milestones, care for family, or grieve loved ones. Our paid leave package is among the best in Mexico, reflecting our culture of well-being, balance, and care.

HSBC is an equal opportunity employer committed to a diverse and inclusive workplace. We value all employees and encourage applications regardless of gender, ethnicity, religion, sexual orientation, disability, or other status. Applications are considered based on merit and role suitability.

Personal data from employment applications will be used in accordance with our Privacy Statement, available on our website.

***Issued By HSBC Electronic Data Processing Mexico Private Ltd***