Specialist CSS Order Entry

Henkel; Huixquilucan de Degollado; Híbrido; MXN 201.000 - 335.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hybrid work model

Meal vouchers

Flexible Benefits

Employee Share Plan

Descripción de la vacante

Henkel Mexico is seeking a Customer Service Specialist to act as the bridge between the order-entry team and logistics. You will review customer portals, download purchase orders, and forward all relevant information to the logistics team.

You will maintain active portals by tracking purchase orders, make corrections to orders as needed, and upload orders in SAP, all within a hybrid work setup that supports flexible hours and growth opportunities at Henkel.

Formación

• Degree in Business Administration or equivalent.
• Experience in customer service.
• Ability to communicate in English at an intermediate level.

Responsabilidades

• Review customer portals, download purchase orders, and forward information to logistics.
• Maintain portals by tracking purchase orders and ensuring status updates.
• Make corrections to orders as needed.
• Upload orders in SAP and ensure data accuracy.

Conocimientos

Customer service experience

Analytical skills

Communication skills

English - Intermediate

Educación

Bachelor's in Business Administration

Herramientas

SAP

Descripción del empleo

About this Position

The customer service specialist will serve as the point of contact between the order entry team and the logistics department. They will be responsible for reviewing customer portals, downloading purchase orders, and forwarding all relevant information to the logistics team.

What You´ll Do

• Order Entry responsible.


• Maintain active portals by tracking purchase orders.


• Make corrections to the different orders.


• Upload orders in SAP.

What makes you a good fit

• Degree on Business Administrations.


• Experience in customer service.


• Intermediate english.


• Analytics, proactive and good communication.

Some perks of joining Henkel

• Flexible work scheme with flexible hours, hybrid work model, and work from anywhere policy for up to 30 days per year


• Diverse national and international growth opportunities


• Global wellbeing standards with health and preventive care programs


• Gender-neutral parental leave for a minimum of 8 weeks


• Employee Share Plan with voluntary investment and Henkel matching shares


• Flexible Benefits


• Meal vouchers


• Savings fund


• Friday early finish

At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We welcome all applications across different genders, origins, cultures, religions, sexual orientations, disabilities, and generations.