Business Analysis
- Gather document and analyze business requirements for Instant Payments systems
- Translate business requirements into detailed user stories acceptance criteria and workflows
- Facilitate Agile ceremonies including sprint planning backlog refinement and retrospectives
- Support the Product Owner in prioritizing the backlog based on business value and technical feasibility
- Collaborate with stakeholders to identify pain points and propose solutions
Payments Expertise
- Provide subject matter expertise in e2e implementation of Instant Payments including realtime payments and other payment schemes
- Analyze payment workflows settlement processes and compliance requirements
- Demonstrate a strong understanding of ISO 20022 and SWIFT messaging standards including MT and MX message formats
- Ensure solutions align with regulatory standards industry best practices and messaging protocols
Bilingual Communication
- Communicate effectively with Spanishspeaking stakeholders through reading and speaking
- Facilitate workshops meetings and presentations in Spanish when required
- Translate business requirements and discussions as needed
Stakeholder Management
- Work with crossfunctional teams including product managers developers and QA teams
- Engage with external partners vendors and regulatory bodies in Spanishspeaking regions
- Build strong relationships with stakeholders to ensure alignment on project goals
Documentation
- Create and maintain detailed documentation including business requirements process flows and user stories
- Ensure documentation is clear and accessible for Spanishspeaking stakeholders
Testing and Validation
- Support User Acceptance Testing UAT by validating that solutions meet business requirements
- Identify and resolve issues during the testing phase
Required Skills and Qualifications
- Language Skills
- Proficient in Spanish Reading and Speaking
- Fluent in English for documentation and communication with Englishspeaking stakeholders
- Payments Expertise
- Strong knowledge of Instant Payments Faster Payments systems realtime payments and payment schemes eg SEPA SWIFT ISO 20022
- Deep understanding of ISO 20022 and SWIFT messaging standards including MT and MX message types
- Familiarity with payment processing settlement and reconciliation
- Business Analysis
- Proven experience as a Business Analyst in the financial services or payments domain
- Strong skills in requirements gathering process mapping and stakeholder management
- Strong skills in requirements gathering process mapping and stakeholder management
- Prior experience in an agile environment creating user stories acceptance criteria process flows to guide Agile development teams familiarity with Agile ceremonies including sprint planning backlog refinement and retrospectives
Technical Skills
Familiarity with payment platforms APIs and e2e integration workflows
Proficiency in tools such as JIRA Confluence and MS Office Suite
Soft Skills
- Excellent communication and interpersonal skills
- Strong problemsolving and analytical abilities
- Ability to work in a fastpaced multilingual environment
Preferred Qualifications
- Experience working with Instant Payments systems in Spanishspeaking regions
- Knowledge of regulatory requirements for payments in Latin America or Spain
- Payments eg ACI SWIFT
- Mandatory Certification
Any of the certifications mandated for onboarding in client environment such as Business Analysis certifications eg CBAP CCBA AAC Product Owner certifications