Spanish Video Interpreter

Universal Language Service, Inc.; México; A distancia; MXN 200,000 - 400,000; A tiempo parcial

Descripción de la vacante

A language services provider is seeking a Spanish Video Remote Interpreter to handle on-demand audio and video calls. This role requires strong verbal communication skills in both Spanish and English, excellent listening abilities, and adherence to ethical standards. Candidates must have completed proficiency assessments or hold national certifications. The position is remote and suitable for individuals with a passion for customer service and interpreting.

Formación

• Fluent and strong verbal communication skills in both languages.
• Successful completion of a proficiency assessment or national certification.
• At least 18 years of age.

Responsabilidades

• Provide effective video and audio interpreting sessions.
• Adhere to interpreter ethical standards.
• Maintain a professional demeanor throughout sessions.

Conocimientos

Fluent Spanish and English communication skills

Excellent listening and retention

Strong customer service aptitude

Educación

Degree or certifications in interpreting practices

Descripción del empleo

Spanish Video Remote Interpreter (VRI)

Job Title: Spanish Interpreter

Location: Remote, work from home in Mexico

Job Type: Independent Contractor

Position Overview:

The Spanish Medical VRI is responsible for handling on demand audio and video calls to serve our limited English proficient (LEP) community and practitioners in a variety of industries such as Healthcare, Government, Community, Education etc.

Job Functions:

• Provide effective video and audio interpreting sessions in a professional manner.
• Capture company provided data during interpreting session when required.
• Demonstrate the ability to adapt quickly to new and changing technologies.
• Adhere to interpreter ethical standards and procedural requirements specific to interpreting context.
• Demonstrate commitment to cultural sensitivity and working in a diverse environment.
• Respect for and understanding of our Limited English Proficient (LEP) clients, culture, dialect and beliefs and preferences.
• Strong aptitude and passion for customer service and interpreting.
• Maintain a professional demeanor throughout the video and audio sessions.
• Speak clearly in both languages using proper pronunciation, enunciation, and polite expressions.
• Render exact and correct concepts and meanings according to interpreter protocol.

Qualifications:

• Fluent and have strong verbal communication skills in both the source and target language (Spanish to English and vice-a-versa).
• Excellent listening, retention, and note-taking skills to maintain a high level of accuracy during interpretation.
• Successful completion of a proficiency assessment or have a national certification.
• Extensive knowledge of code of ethics and standards of practice (IMIA, NBCMI and NCIHC).
• Must be at least 18 years of age.

Preferred Qualifications:

• Ability to read and write in the requested languages.
• Degree or certifications in interpreting practices.
• National Medical Interpreter Certification by CCHI, NBCMI or DSHS.
• Accredited Medical Interpreting Training course (i.e.: ALTA, MITS, Bridging the Gap, MiTio, Cross-Cultural training, 40-hour accredited medical courses).

Technical Requirements:

• High speed internet connection, cable or fiber optic services preferred.
• HIPAA compliant workspace, with 4 walls and a door that locks.
• Computer must have a direct connection into the modem.
• Home office must have a blue or green backdrop.
• Workspace must be quiet, distraction free from people, pets or outside noise.