Spanish Video Interpreter

Universal Language Service, Inc.; Ciudad de México; A distancia; USD 20,000 - 40,000; Jornada completa

Descripción de la vacante

An established industry player seeks a dedicated Spanish Video Remote Interpreter to facilitate effective communication for the limited English proficient community. This role requires fluency in both Spanish and English, along with strong verbal communication and listening skills. You will engage in on-demand audio and video interpreting sessions across various sectors, including healthcare and education. The ideal candidate will demonstrate cultural sensitivity, professionalism, and a passion for customer service. Join a forward-thinking company that values inclusivity and excellence in interpretation services, making a meaningful impact in diverse communities.

Formación

• Fluent in both Spanish and English with strong verbal communication skills.
• Successful completion of a proficiency assessment or national certification.

Responsabilidades

• Provide effective video and audio interpreting sessions professionally.
• Capture company-provided data during interpreting sessions when required.

Conocimientos

Fluent in Spanish

Fluent in English

Verbal communication skills

Listening skills

Note-taking skills

Customer service

Educación

Degree or certifications in interpreting practices

National Medical Interpreter Certification

Herramientas

High-speed internet

Computer

Descripción del empleo

Spanish Video Remote Interpreter (VRI)

Job Title: Spanish Interpreter

Location: Remote, work from home in Mexico

Job Type: Independent Contractor

Position Overview:

The Spanish Medical VRI is responsible for handling on-demand audio and video calls to serve our limited English proficient (LEP) community and practitioners in various industries such as Healthcare, Government, Community, Education, etc.

Job Functions

1. Provide effective video and audio interpreting sessions professionally.
2. Capture company-provided data during interpreting sessions when required.
3. Adapt quickly to new and changing technologies.
4. Follow interpreter ethical standards and procedural requirements specific to interpreting contexts.
5. Demonstrate cultural sensitivity and inclusivity in a diverse environment.
6. Respect and understand LEP clients, their culture, dialect, beliefs, and preferences.
7. Show a strong aptitude and passion for customer service and interpreting.
8. Maintain professionalism throughout sessions.
9. Speak clearly in both languages with proper pronunciation and polite expressions.
10. Render accurate concepts and meanings according to interpreter protocol.

Qualifications

1. Fluent in both Spanish and English, with strong verbal communication skills.
2. Excellent listening, retention, and note-taking skills for accuracy.
3. Successful completion of a proficiency assessment or national certification.
4. Knowledge of ethics and standards of practice (IMIA, NBCMI, NCIHC).
5. HIPAA compliant work environment.
6. At least 18 years of age.

Preferred Qualifications

1. Ability to read and write in the required languages.
2. Degree or certifications in interpreting practices.
3. National Medical Interpreter Certification (CCHI, NBCMI, DSHS).
4. Accredited Medical Interpreting Training (e.g., ALTA, MITS, Bridging the Gap, MiTio, Cross-Cultural training, 40-hour courses).

Technical Requirements

1. High-speed internet connection (cable or fiber preferred).
2. HIPAA compliant workspace with a lockable door.
3. Computer connected directly to the modem.
4. Home office with a blue or green backdrop.
5. Quiet, distraction-free workspace.