Solutions Engineer

Smartly; Ciudad de México; Híbrido; MXN 900.000 - 1.300.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Inclusive culture

Global impact

Wellbeing program

Equity & rewards

Hybrid work model

Descripción de la vacante

Smartly is seeking a Solutions Engineer to join our Technical Consulting team in Mexico City. You will design, build, and support integrations, tooling, and custom solutions that extend the Smartly platform, working with cross-functional teams to deliver scalable, high-impact outcomes.

You will design APIs and cloud-based solutions, champion best practices, and help customers succeed by reducing complexity and driving adoption of our platform.

Formación

• Design and build APIs and system integrations for the Smartly platform.
• Develop cloud-based solutions and tooling to support customer needs.
• Produce maintainable, production-quality software.
• Collaborate across customer-facing and engineering teams.

Responsabilidades

• Design, build, and maintain custom integrations between Smartly and customer systems.
• Deliver technical solutions addressing complex requirements, including workflow automation and data connectivity.
• Support deployment, troubleshooting, and optimization with customer teams.
• Develop and improve internal tooling and platforms used by Technical Consulting.

Conocimientos

API design

Cloud technologies

Production-grade software

Team collaboration

Herramientas

AWS

Kubernetes

CI/CD

Containerization

Descripción del empleo

Solutions Engineer – Technical Consulting

Smartly is looking for a Solutions Engineer to join our Technical Consulting team in Mexico City. In this role, you'll help enterprise customers and agency partners solve complex technical challenges by designing, building, and supporting integrations, tooling, and custom solutions that extend the capabilities of the Smartly platform. You'll work closely with Technical Consulting, Product, Engineering, and customer technical teams to deliver scalable solutions that improve customer success and strengthen our platform.

What You Will Do

• Design, build, and maintain custom integrations between the Smartly platform and customer or agency systems using APIs and cloud technologies.
• Deliver technical solutions that address complex customer requirements, including workflow automation, reporting, DAM, and data connectivity integrations.
• Partner with customer engineering, operations, and implementation teams to support solution design, deployment, troubleshooting, and ongoing optimization.
• Develop, maintain, and improve Technical Consulting-owned applications and tooling, including internal platforms and operational solutions.
• Improve the reliability, scalability, and maintainability of existing solutions by reducing technical debt and modernizing legacy implementations.
• Support infrastructure and deployment activities across Technical Consulting-owned systems, including Kubernetes, AWS, APIs, CI/CD pipelines, and cloud services.
• Contribute to engineering best practices through documentation, testing, code reviews, monitoring, and operational improvements.
• Investigate and resolve complex technical issues, serving as an escalation point for customer implementations and platform integrations.
• Collaborate with Product and Engineering teams to develop tactical technical solutions that accelerate customer adoption and address strategic customer needs.

What We Are Looking For

• Strong experience in software engineering, solutions engineering, or technical consulting.
• Experience designing and building APIs, system integrations, and cloud-based applications.
• Hands-on experience with modern cloud infrastructure and deployment technologies such as AWS, Kubernetes, CI/CD pipelines, and containerized applications.
• Strong programming skills and the ability to develop maintainable, production-quality solutions.
• Excellent problem-solving and analytical skills, with the ability to work through technical ambiguity and complex customer requirements.
• Strong communication and collaboration skills, with experience working across customer-facing and engineering teams.
• Experience supporting enterprise software implementations, integrations, or technical consulting engagements.
• Experience in AdTech, MarTech, SaaS platforms, digital advertising technologies, or enterprise integration environments is a strong plus.

What We Offer You

At Smartly, we offer a place where you can advance your career. Here, you'll find:

• An Inclusive Global Culture: Join a team of over 750 Smartlies, representing more than 60 nationalities across 24 locations in 13 countries. We cultivate a culture built on trust, transparency, and open feedback, where diverse perspectives are valued and encouraged.
• Global Impact: Contribute to a company making a global impact, directly influencing our customers' success and business growth.
• Focus on Wellbeing: We prioritize your health with healthcare packages, mental health services, and a commitment to work-life balance through paid holidays and family leave.
• Comprehensive Rewards: Benefit from equity options, performance-based rewards, competitive compensation, and career development opportunities.
• Flexible Hybrid Workplace: Experience a hybrid work model, balancing office collaboration with remote work, and the option to work abroad for up to 30 days annually.

About Smartly

Smartly is the AI-powered advertising technology company transforming ad experiences for brands and their consumers. Our comprehensive advertising platform seamlessly integrates the capabilities of media, creative, and intelligence to power more than 800 billion impressions and generate more than 300 billion creatives annually, delivering tangible business outcomes for brands and advertisers.

Smartly is the only company in the industry recognized as a Leader in The Forrester Wave: Creative Advertising Technologies with PwC validating the results it delivers for brands. We manage creative and media for 700+ brands worldwide and $6B in ad spend across the largest media platforms, including Facebook, Google, Instagram, Pinterest, Snap, and TikTok. Our end-to-end technology, unmatched access to media platforms and exceptional customer service help Fortune 500 brands to reach and engage consumers and learn what performs best.Smartly is a multinational and diverse team of 750+ Smartlies from 60+ nationalities, working in 13 countries. Together, we want to create and maintain an inclusive environment where everyone feels respected and heard. Our Diversity, Equity & Inclusion approach is at the heart of it.