Solutions Engineer

Hristov Development; Aguascalientes; A distancia; MXN 400,000 - 600,000; Jornada completa

Descripción de la vacante

A leading software company is seeking a Solutions Engineer / Business Analyst to configure applications on a no-code platform. This remote role involves gathering client requirements, developing solutions, and providing technical support. Candidates should possess a B.S. or B.A. degree, with skills in HTML and CSS preferred. The position offers flexible hours, competitive benefits, and a dynamic work environment. Salary ranges between $25,000 - $30,000 MXN per month (net).

Servicios

Flexible work hours

Friendly and relaxed environment

20 days vacation + Easter and Christmas

Formación

• Passion for providing outstanding customer service.
• Process analysis and development expertise.
• Exceptional presentation skills and strong verbal communication.

Responsabilidades

• Conduct client discovery calls for requirements gathering.
• Design, develop, deploy, and test client solutions.
• Provide ongoing support and professional services to clients.

Conocimientos

Customer service passion

Process analysis expertise

Presentation skills

Verbal communication

Interpersonal skills

User-friendly presentation

Educación

B.S. or B.A. degree

Herramientas

HTML

CSS

RESTful APIs

Descripción del empleo

***ONLY MEXICO CANDIDATES***

We are looking for a Solutions Engineer / Business Analyst who can configure applications on our customer platform (Veoci).

Veoci is a powerful no-code application development platform on which customized applications can be created rapidly. Imagine analyzing a process and understanding the flow and data structures, then digitizing it for use without coding. The solution is built on the Veoci platform via its point-and-click web interface. A strong candidate will be comfortable working with a diverse group of people from different backgrounds and be able to listen to their needs so then translate those needs to the software.

*Position based anywhere in Mexico (Remote).

Responsibilities

• Conducting client discovery calls to gather client requirements.
• Designing, developing, deploying, and testing solutions for clients.
• Providing on-going support, professional services, and consulting to clients.
• Providing Level 1 and Level 2 technical support to clients by responding to help desk calls and tickets.
• Conducting in-person and virtual training sessions for clients.
• Deliver platform demonstrations for sales prospects.
• Working with clients and the development team to identify platform bugs and enhancements.

Required skills

• Passion for providing outstanding customer service
• Process analysis and development expertise
• Exceptional presentation skills, strong verbal and written communication skills
• Exceptional interpersonal skills.
• Ability to present ideas in a clean, user-friendly way.

Preferred skills

• Ability to work independently, as well as follows direction/instruction, as warranted
• Knowledge to develop in HTML, CSS
• Knowledge to work with RESTful APIs and other web services
• Proven ability to quickly learn all aspects of technical software product
• Desire to learn new technologies and proactiveness
• Demonstrated ability to work collaboratively and cross-organizationally with a diverse team

Education:

• B.S. or B.A. degree
• Preferred majors: Business Management related, Engineering, Computer Science.

What we offer:

• Full-time
• Work remotely / Home Office (although we prefer the candidate to be located in Aguascalientes, Mexico)
• Flexible work hours
• Friendly and relaxed, yet dynamic work environment
• Benefits by law
• Vacations 20 days + Easter and Christmas
• Salary between $25 - 30k MXN / month (NET)