Solution Architect, North America Pursuit COE

HP; Tlaquepaque; Presencial; MXN 30,000 - 70,000; Jornada completa

Descripción de la vacante

Join a forward-thinking company as a Solution Architect, where you'll deliver high-quality solutions that meet customer needs and drive growth. This role involves engaging with clients, managing risks, and leveraging your technical expertise to solve complex business challenges. You'll be instrumental in aligning solutions with company strategy while supporting sales efforts and building strong customer relationships. If you are passionate about technology and eager to make an impact, this is the perfect opportunity for you to thrive in a dynamic environment.

Formación

• Degree in Technical studies or related field with relevant work experience.
• 4-7 years in technical/consultative selling or project management.

Responsabilidades

• Engage with customers to understand requirements and provide solutions.
• Identify project risks and ensure successful delivery of solutions.
• Build and maintain strong customer relationships as a technical liaison.

Conocimientos

Amazon Web Services

Cloud Computing

Application Programming Interface (API)

Customer Success Management

Effective Communication

Results Orientation

Learning Agility

Digital Fluency

Customer Centricity

Educación

Four-year or Graduate Degree in Technical studies

4-7 years of work experience in a related field

Herramientas

Microsoft Azure

SAS (Software)

Software As A Service (SaaS)

Descripción del empleo

Solution Architect, North America Pursuit COE

Description -

The following posting is a pipeline requisition, meant to accumulate candidates for this role. Qualified applicants will be contacted in concert with the approval and publication of identical, approved positions within HP. Candidates who identify with a group that is historically underrepresented in the technology sector, including but not limited to, African American, Latino, Native American, individuals with disabilities, and veterans are encouraged to apply.

This role is responsible for the successful delivery of high-quality solutions that align with customer needs and drive the organization’s growth. The role encompasses client engagement and risk management while demonstrating technical expertise. The role leverages developed subject matter expertise to address complex business challenges, adhering to established guidelines, and suggesting suitable alternatives when needed.

Responsibilities

1. Evaluates potential business opportunities by engaging with customer's IT and business teams to understand requirements and match them with the organization’s offerings.
2. Identifies and addresses project risks to ensure successful delivery, analyzing factors such as technical complexities, timeline constraints, budget limitations, and external dependencies that could impact the project's success.
3. Provides solutions to the customer's requirements, adapting and optimizing as per their needs, considering scalability, security, and performance.
4. Aligns proposed solutions with the organization’s strategy and supports sales efforts, conducting component peer reviews, and participating in higher-level delivery and commercial governance reviews.
5. Supports account team with solution advice, proposals, and customer communications, identifying upselling opportunities.
6. Builds and maintains strong customer relationships as a technical liaison and applies consultative selling techniques to advance opportunities.
7. Plans for the scalability of the solutions to accommodate future growth and increasing demand.
8. Implements solutions while providing direction and guidance to the implementation team.
9. Stays updated with industry trends, technological advancements, and market dynamics to anticipate future challenges and opportunities.

Education & Experience Recommended

1. Four-year or Graduate Degree in Technical studies, Computer Science, Engineering, Business, Information Technology, or any other related discipline or commensurate work experience or demonstrated competence.
2. Typically has 4-7 years of work experience, preferably in technical/consultative selling, project/program management, delivery or account management, or a related field or an advanced degree with 3-5 years of work experience.

Preferred Certifications

1. Open Group Architecture Framework (TOGAF)
2. Certified Scrum Master (CSM)
3. Microsoft Certified Solutions Expert (MCSE)
4. Certified Sales Professional (CSP)
5. Certified Technology Sales Professional (CTSP)

Knowledge & Skills

1. Amazon Web Services
2. Application Programming Interface (API)
3. Cloud Computing
4. Cloud Services
5. Computer Science
6. Customer Success Management
7. Demonstration Skills
8. Enterprise Application Software
9. Extract Transform Load (ETL)
10. IT Infrastructure
11. Microsoft Azure
12. New Product Development
13. Presales
14. Product Management
15. Request For Proposal
16. Sales Process
17. Sales Prospecting
18. SAS (Software)
19. Software As A Service (SaaS)
20. Virtualization

Cross-Org Skills

1. Effective Communication
2. Results Orientation
3. Learning Agility
4. Digital Fluency
5. Customer Centricity

Impact & Scope

Impacts multiple teams and may act as a team or project leader providing direction to team activities and facilitates information validation and team decision making process.

Complexity

Responds to moderately complex issues within established guidelines.

Disclaimer

This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.