Software Engineer II (MXC)

Alert Media, Inc.; Ciudad de México; Híbrido; MXN 700.000 - 900.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive base salary with bi-monthy

Annual company bonus

Employer-paid medical, dental, and vis

Parental leave program

Generous vacation and holidays

Monthly work-from-home stipend

Equipment provided

Recognition & rewards program

Language immersion program

Continuous learning and growth

Best Workplace award

Descripción de la vacante

AlertMedia, a leading risk intelligence and response platform, is seeking a Software Engineer II with full-stack experience for its Incident Response team. You will design and develop features for the AlertMedia Incident Response product, ensuring resilience during live emergencies and collaborating with engineering and product teams.

You should have a BS in a technical field, experience with Docker/Kubernetes, AWS, PostgreSQL/Redis, and AI coding tools. This role is remote in Mexico.

Formación

• Bachelor’s degree in a technical field such as CS or engineering.
• Experience with Linux containers and cloud services.
• Experience with PostgreSQL/Redis.
• Experience writing unit/integration tests.
• Proficiency with AI coding tools.
• Strong communication and collaboration skills.
• English proficiency required.

Responsabilidades

• Design and develop features for the AlertMedia Incident Response product.
• Ensure resilience during live emergencies and handle slow/unavailable dependencies.
• Learn the platform, collaborate with teams, and contribute ideas.
• Work in an Agile environment using Git, JIRA, Jenkins, and Slack.
• Contribute to architectural evolution with leadership.
• Communicate effectively across teams.
• Contribute to AlertMedia’s culture, values and vision.

Conocimientos

Strong English proficiency

Excellent communication

Team collaboration

Fast-paced environment

Problem solving

Educación

Bachelor’s degree in a technical field

Herramientas

Docker

Kubernetes

AWS

PostgreSQL

Redis

AI coding tools

CI/CD tools

Descripción del empleo

At AlertMedia , we help organizations protect their people, operations, and brand. Our modern Risk Intelligence and Response platform empowers teams to detect emerging threats, assess impact, and respond with confidence. We believe building resilience should be simpler—and it starts with bringing critical information and workflows together in one unified platform.

Our core values drive us in our important mission of keeping people safe & informed:

• We’re humans not robots
• Customers always come first
• We work better together
• Simplicity is our strength
• Our reputation is priceless
• Hard work pays off

As one of the fastest-growing software companies in the country, AlertMedia is looking for a Software Engineer II with full-stack experience. This role is on our Incident Response team. Customers use Incident Response during an active emergency — to declare an incident, assess who and what is affected, assign tasks, and coordinate the response across the organization. As an AI-forward company, we actively use modern AI tools such as Claude, Codex, and other emerging technologies to help our engineers work smarter, move faster, and build better products.

Who you are:

What you will do:

• Design and develop features for the AlertMedia Incident Response produc t
• Help build features that hold up during live emergencies, including how they behave when something they depend on is slow or unavailable
• Learn the AlertMedia platform and tools, and its uses for our customers
• Work in an Agile-based environment using tools like Git, JIRA, Jenkins, and Slack
• Contribute to the technology lead that AlertMedia has over other solutions through innovative development and by helping contribute new ideas related to leveraging technology in our product line
• Use strong verbal and written communication skills in collaboration with other engineering and product teams
• Contribute to AlertMedia’s culture, values and vision for the future

What you bring to the role:

• Bachelor’s degree in a technical field such as computer science, computer engineering or related field preferred
• Experience with Linux-based containers using tools like Docker or Kubernetes
• Experience with Amazon Web Services (or other cloud services) is required
• Experience with PostgreSQL, Redis, and other storage technologies experience required
• You have an established practice of writing unit and integration tests
• Proficiency using AI coding tools (Claude, Cursor, Codex, or similar) across the development lifecycle
• Collaborative mindset to partner with principal engineers and leadership to drive architectural evolution for a critical application
• Strong organizational skills and ability to manage working on multiple projects in parallel
• The ability and desire to work in a fast-paced challenging environment
• Outstanding communication skills and ability to effectively work cross-functionally in a fast-paced challenging environment
• Strong English proficiency (written and oral) is required

Location:

This role is remote in Mexico. We do have a Mexico City office in the Reforma area if you'd like to go into the office and collaborate with our engineering team, otherwise it is a fully remote position based in Mexico.

Sponsorship:

AlertMedia does not sponsor candidates. Must have the legal right to work in Mexico without sponsorship now and in the future.

Why you’ll love working at AlertMedia:

• Competitive Base Salary (Bi-Monthly payroll)
• Annual Company Bonus
• 100% Employer-Paid Medical, Dental, and Vision Coverage
• Parental Leave Program
• Generous Vacation and Holiday Policy
• Additional Vacation Bonus
• Monthly Work-from-Home Stipend
• All Necessary Equipment Provided:Laptop, monitor and accessories
• Recognition & Rewards:We celebrate wins big and small
• Language Immersion Program with employees spread out across the globe (English, Spanish, etc...depending on your interest)
• Continuous Learning & Growth: From mentorship and tech talks to personalized 1:1 career development sessions, we’re deeply committed to investing in your professional journey
• Award Winning Culture: We're proud to be recognized as BEST WORKPLACE FOR 10 YEARS IN A ROW
• The Work & People: We’re passionate about the meaningful work we do—and even more grateful for the incredible people we get to do it with!

AboutAlertMedia:

We are the leading risk intelligence and response platform — trusted by the largest companies in the world to protect their people and assets when it matters most.We are a high-growth, PE-backed SaaS company with more than 4,000 clients scaling rapidly across the globe.Our technology is unmatched with a unified platform, a 7+year history of AI innovation, a customer NPS of 70+, and a culture that sets us even further apart from our competition.

We are an equal opportunity employer focused on creating a collaborative and exciting place for all to work. Ensuring a diverse, inclusive, andequitableworkplace for all people is key to our success andcore to ourvalues. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

This is an amazing opportunity to be part of our wave of momentum and take our company, and your career, to the next growth stage.We'dlove to get to know you better and share how we serve our amazing customers. For more information, please visit www.alertmedia.com .

Come join us in our mission to save lives and minimize loss through effective communication.