SOC Associate I

Radian Generation; Región Centro; Presencial; MXN 279.000 - 424.080; Jornada completa

Descripción de la vacante

Radian Generation is seeking an SOC L1 to monitor and protect OT networks in its 24/7 security operations center. You will assist incident response, threat analysis, and security measures for renewable energy OT environments, including power generation facilities.

Based in Mexico, this swing-shift role requires flexibility, working late afternoons to late nights, weekends and holidays, with collaboration across internal teams and MSP/MSSP contracts.

Formación

• Technical degree or 3 years OT experience (preferred).
• Experience in NERC CIP-regulated environments or PCI-DSS/NIST/ISO-27001 is a plus.
• Knowledge of server hardware, OS management, networking, cybersecurity, and data storage/recovery.
• Strong analytical, multitasking, and calm under pressure; effective communication and teamwork.

Responsabilidades

• Monitor OT networks for security threats and assist in incident responses.
• Manage user provisioning, access control lists, and permissions.
• Execute SOPs and adhere to company policies.
• Maintain system integrity with backups, recovery, and antivirus measures.
• Engage stakeholders to troubleshoot and resolve issues promptly.
• Design, implement, and administer computing environments for power generation including Windows servers and network/security hardware.
• Review configurations for new sites and recommend improvements.
• Review security logs to ensure operation and compliance.
• Report project and ticket statuses; participate in meetings.
• Perform work orders for MSP/MSSP contracts and new/existing facilities.
• Conduct routine maintenance, address issues, and act as SME for programs and products.
• Perform vulnerability assessments and implement mitigations; review logs.
• Adhere to cybersecurity procedures and update access controls and security policies.

Conocimientos

OT security

NERC CIP

Cybersecurity

Network administration

Server hardware

OS management

Analytical skills

Communication skills

Educación

Technical degree or 3 years OT experience

Descripción del empleo

Radian Generation is a global provider of critical technology-forward services designed specifically to support the comprehensive lifecycle of renewable facilities—including solar, wind, and energy storage.

Who We Serve

Radian Generation’s wide range of commercial, technical, and compliance services provide developers, owners, and operators with critical insights into each aspect of their assets to make better-informed decisions.

Radian Generation is committed to supporting greater diversity in the renewable energy industry. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

JOB SUMMARY

The SOC L1 position involves supporting the protection and monitoring of critical infrastructure from cyber threats within the security operations center. This role contributes to the continuous operation and resilience of industrial control systems (ICS) and Operational Technology (OT) environments by assisting in incident response, threat analysis, and the application of security measures specifically designed for renewable energy generators’ OT networks.

Role and Responsibilities

• Monitor OT networks for security threats and vulnerabilities, assisting in incident responses.
• Manage user provisioning, including creating and maintaining user accounts, modifying permissions, and managing access control lists.
• Execute standard operating procedures and adhere to company policies.
• Maintain system integrity through routine management of backup and recovery services, file and disk management, and virus protection.
• Engage with internal and external stakeholders to troubleshoot and resolve issues, ensuring timely resolution.
• Perform design, implementation, and administration of complex computing environments in power generation, involving systems like Windows servers and workstations, network and security hardware from Hirschmann, Palo-Alto, and Cisco, communications via ISP services, storage solutions such as SQL and historians, and substation hardware including SEL, along with UPS and PDU systems.
• Evaluate and review host, system, and network configurations for newly acquired sites, recommending improvements.
• Regularly review security, antivirus, traffic, and event logs to ensure optimal operation and security compliance.
• Report on project & ticket statuses and participate in staff and client meetings as required.
• Execute assigned work orders, including support tickets and project tasks, to fulfill obligations under Managed Services Provider (MSP) and Managed Security Services Provider (MSSP) contracts for both new and existing customer facilities.
• Perform routine and scheduled maintenance, address break/fix issues, act as a subject matter expert for programs and products offered and respond to emergent conditions across the fleet.
• Execute vulnerability assessments using scanning software, implement mitigation plans for vulnerabilities, and review security, antivirus, traffic, and event logs.
• Adhere to cybersecurity and information security procedures, guidelines, and policies, and edit Access Control Lists and security policies.

Qualifications:

• Technical degree or 3 years of relevant OT experience; direct or indirect service experience preferred.
• Experience in NERC CIP-regulated environments, compliance programs, or standard-driven environments such as PCI-DSS, NIST, ISO-27001.
• Knowledgeable in server hardware, OS management, networking, cybersecurity, and data storage and recovery.
• Strong analytical skills with the ability to manage multiple tasks and remain calm under pressure.
• Effective communication and organizational skills, with a proven ability to work collaboratively and make decisions independently.

Working Conditions:

• Floating Role: This position is based in Mexico and requires flexibility to adapt to various schedules as needed.
• Shift Work: This role operates on a swing shift as part of a 24/7 operation center, requiring staff to work from late afternoon to late night, including weekends and holidays.

Preferred Experience:

• Experience working in a SOC, NOC, or similar operation center.
• Background in network and infrastructure design, deployment, or maintenance, with a focus on power generation, especially renewable energy.
• Work experience in at least one of the following areas:
  • SCADA and SCADA historian design, deployment, or maintenance