Site Operations Partner II (Hybrid) - Mexico City

KCR Placement; Ciudad de México; Hybrid; MXN 360,000 - 540,000; Full time

Benefits offered by this job

Annual leave entitlements

Health insurance offerings for you and

Retirement planning options

Global Employee Assistance Programme

Life Assurance

Childcare vouchers / family support

Job summary

ICON is seeking a Site Partner II to support investigator sites with administrative and operational tasks to ensure trials run smoothly and in compliance. Location is Mexico City with a Hybrid (office-based with flexibility) contract type. CVs and assessments must be submitted in English.

You will help manage site activation, maintain trackers, assist with communications, and support inspections. A life sciences degree and basic clinical research experience are preferred.

Qualifications

• Bachelor's degree in life sciences, healthcare, business, or related field or equivalent experience.
• Experience in clinical research, administration, or regulated environment preferred.
• Strong organization and attention to detail with multiple tasks.
• Good communication and customer-focused approach to supporting sites and colleagues.
• Proficient with spreadsheets, databases and standard office software.
• Willingness to learn clinical trial processes and GCP principles.

Responsibilities

• Support preparation, process and tracking of site-level documents and site activation tasks per SOPs.
• Maintain accurate site information and status updates in trial management systems and trackers.
• Assist with site communications, meeting scheduling, and follow-up actions.
• Prepare materials for site visits, meetings, and audits/inspections.
• Ensure site-related documentation is filed for inspection readiness.
• Collaborate with CRAs, Clinical Site Associates, and project teams to resolve basic site queries.

Skills

Organizational skills

Attention to detail

Communication skills

Spreadsheet experience

Database experience

Office software proficiency

Willingness to learn

CTMS familiarity

Education

Bachelor's degree in life sciences, healthcare, business, or related field

Tools

Clinical trial management systems (CTMS)

Job description

ICON is seeking a Site Partner II to support investigator sites with administrative and operational tasks to ensure trials run smoothly and in compliance. Location is Mexico City with a Hybrid (office-based with flexibility) contract type. CVs and assessments must be submitted in English.

You will help manage site activation, maintain trackers, assist with communications, and support inspections. A life sciences degree and basic clinical research experience are preferred.