Shipping Supervisor

Dematic; Monterrey; Presencial; MXN 360.000 - 480.000; Jornada completa

Descripción de la vacante

Dematic is seeking a hands-on Shipping Supervisor in Monterrey to lead daily shipping operations, coordinate with Production, Planning, Customer Service, Transportation and Warehouse teams, and drive continuous improvement. The ideal candidate will manage multiple priorities in a fast-paced manufacturing environment with strong organizational skills and follow-through.

The role emphasizes on-time deliveries, shipping accuracy, carrier coordination, and staff development.

Formación

• Bachelor-level education in logistics or related field.
• Experience with ERP/SAP in a manufacturing/shipping environment.
• Proven supervisory experience managing hourly staff.

Responsabilidades

• Supervise daily shipping activities to ensure on-time customer deliveries.
• Coordinate shipment priorities based on production schedules and customer requirements.
• Ensure accurate order verification, loading, labeling, and shipping documentation.
• Monitor daily shipping performance against established KPIs.
• Lead Lean Manufacturing and Continuous Improvement initiatives.

Conocimientos

Leadership

Organization

Communication

SAP/ERP

Educación

Bachelor's Degree in Logistics

Bachelor's Degree in Supply Chain

Bachelor's Degree in Business Administration

Related field

Herramientas

SAP / ERP Systems

Microsoft Office

WMS

Descripción del empleo

The Shipping Supervisor is responsible for leading all shipping operations to ensure the safe, accurate, and on-time delivery of finished goods to customers and distribution centers. This role supervises daily shipping activities, coordinates with Production, Planning, Customer Service, Transportation, and Warehouse teams, and drives continuous improvement initiatives to achieve operational excellence.

The ideal candidate is a hands-on leader with strong organizational skills, excellent follow-up, and the ability to manage multiple priorities in a fast-paced manufacturing environment.

Key Responsibilities

• Supervise daily shipping activities to ensure on-time customer deliveries.
• Coordinate shipment priorities based on production schedules and customer requirements.
• Ensure accurate order verification, loading, labeling, and shipping documentation.
• Monitor daily shipping performance against established KPIs.
• Optimize trailer utilization and shipping capacity.
• Coordinate carrier appointments and dispatch schedules.
• Ensure compliance with domestic and international shipping requirements.
• Lead, coach, and develop shipping personnel.
• Conduct daily shift meetings.
• Assign workloads and balance manpower according to operational needs.
• Monitor employee performance and provide continuous feedback.
• Promote teamwork, accountability, and a positive work environment.
• Support hiring, onboarding, training, and performance evaluations.
• Coordination & Communication
• Maintain close communication with:
• Provide timely operational updates to management.
• Ensure effective communication across all shifts.
• Inventory & Accuracy
• Ensure shipping accuracy through verification processes.
• Monitor inventory discrepancies affecting shipments.
• Support cycle counts and inventory reconciliation activities.
• Maintain accurate shipping records within ERP systems.
• Identify opportunities to improve shipping efficiency.
• Lead Lean Manufacturing and Continuous Improvement initiatives.
• Develop and maintain standard operating procedures (SOPs).
• Reduce shipping errors and transportation costs.
• Improve dock utilization and loading efficiency.
• Safety & Compliance
• Ensure compliance with company safety policies.
• Enforce PPE requirements.
• Maintain clean and organized shipping areas following 5S principles.
• Ensure compliance with quality standards and customer-specific requirements.

Required Qualifications

• Education
• Bachelor's Degree in:
• Logistics
• Supply Chain
• Business Administration
• Related field

Experience

• 5+ years of experience in Shipping, Warehouse, or Logistics.
• 2+ years in a supervisory or leadership role.
• Experience in a manufacturing environment is required.
• Experience managing hourly employees.
• Experience with ERP systems (SAP preferred).
• Technical Skills
• SAP / ERP Systems
• Microsoft Office (Excel, Word, PowerPoint)
• Warehouse Management Systems (WMS preferred)
• English: B1 or higher (operational proficiency)

Preferred Certifications

Lean Manufacturing

APICS / ASCM (Preferred)

OSHA / Safety Training

Personal Attributes

The successful candidate will demonstrate:

Strong leadership presence

High level of ownership

Ability to work under pressure

Excellent follow-up and execution

Ability to make timely decisions

High ethical standards

Success Profile

A successful Shipping Supervisor consistently delivers:

Safe operations with zero safety incidents.

On-time shipments that meet customer commitments.

High shipping accuracy with minimal errors.

Effective coordination across Production, Planning, Transportation, and Customer Service.

Well-trained, engaged, and accountable teams.

Continuous process improvements that reduce costs and improve operational performance.

Strong follow-up to ensure commitments, corrective actions, and customer priorities are executed on time.

What We Offer:

Competitive Compensation and Benefits

Pay Transparency

Learn More Here: https://www.dematic.com/en-us/about/careers/what-we-offer