Shift Area Manager, Last Mile Operations (South Region)

Amazon; Temapache; Presencial; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A global e-commerce leader is looking for an Area Shift Manager in Veracruz, Mexico. In this fully onsite role, you'll lead a team to ensure operational efficiency and promote a culture of safety. The ideal candidate has a Bachelor’s degree, management experience, and fluency in English and Spanish. This position requires flexibility in working hours, including weekends and holidays.

Formación

• 2+ years' experience in a similar role with management responsibilities.
• Intermediate to advanced English (B2+), fluent in Spanish (written and verbal).
• Experience with Lean methodologies and project management.

Responsabilidades

• Promote a culture of safety and wellbeing.
• Support and lead a team, handle administrative tasks.
• Analyze performance data and suggest process improvements.

Conocimientos

Leadership

Data analysis

Process improvement

Team management

Educación

Completed Bachelor’s Degree

Descripción del empleo

When you join Amazon as an Area Shift Manager, you’ll gain experience leading a large and diverse team to ensure your area of the business keeps pace with demand. In this hands-on role, you’ll learn about the complexity of operations at a global business and what it takes to make everything run seamlessly. While implementing your team’s approach to drive productivity, you’ll also work closely with colleagues to address challenges, making each day unique.

Amazon is seeking high-potential leaders ready to own their impact in Amazon Operations as entry-level managers committed to being the most customer-centric company on earth. This role will stretch your leadership capacity, offering opportunities to invest in others and develop a people-focused leadership style, while mastering tools, processes, and operations that have established Amazon as a leader in customer service. If you want to shape the future of online retail and are dynamic, organized, and proactive, join our Amazon Operations team.

Job Specifics:

• This role is fully onsite and requires flexibility to work and rotate shifts, including weekends, holidays, overnight shifts, and overtime during peak seasons or as needed.

Key job responsibilities

• Promote a culture of safety and wellbeing
• Analyze and implement corrective actions to maintain high quality and productivity levels, ensuring business objectives are met across all shifts
• Support and lead a team, handle administrative tasks, and foster a strong team culture
• Analyze performance data and suggest process improvements to optimize work and enhance customer service
• Promote best practices and continuous process improvements in areas like health, safety, and productivity
• Collaborate with other managers to standardize shift processes

A day in the life

You’ll work shifts at one of our operational sites, focusing on maintaining safety standards and process efficiency. Your daily tasks will include team management, operational troubleshooting, process improvement initiatives, and contingency planning.

You will work with colleagues across teams and external partners to meet customer demands and targets, analyze data and performance metrics, and discuss technical improvements with engineers.

About the team

Amazon Logistics (AMZL) manages last-mile delivery in partnership with third-party carriers. We focus on operational excellence, supporting both 'under the roof' processing teams and 'on the road' delivery via Amazon Flex. We innovate continuously to improve delivery experience, reduce our carbon footprint, and explore new delivery concepts like Amazon Fresh, Prime Now, and Amazon Restaurants.

Minimum qualifications

• Completed Bachelor’s Degree
• 2+ years' experience in a similar role with management responsibilities
• 2+ years' direct management experience
• Intermediate to advanced English (B2+), fluent in Spanish (written and verbal)
• Experience with Lean methodologies, project management, and KPI management
• Bachelor’s degree in business, engineering, operations, supply chain, transportation, or related field
• Logistics background, preferably in First-Middle Mile operations
• Advanced English proficiency (C1+)

Our inclusive culture empowers all Amazonians. If you need accommodations during the application or onboarding process, please visit this link for more information.