Shift Area Manager, Amazon Logistics

Amazon; Hermosillo; Presencial; MXN 360.000 - 480.000; Jornada completa

Descripción de la vacante

Amazon in Hermosillo, Sonora, MX is seeking a Shift Station Manager to lead the delivery station operations, coach Process Assistants and Delivery Service Providers, and ensure timely, safe order delivery to customers.

The role emphasizes safety, service quality, productivity, and continuous improvement, with a flexible schedule to accommodate weekends, nights, and holidays.

Formación

• Bachelor's degree or equivalent.
• 2+ years of employee and performance management experience.
• 2+ years of performance metrics, process improvement or lean techniques experience.
• Speak, write, and read fluently in English.
• Work a flexible schedule including weekends, nights, and/or holidays.

Responsabilidades

• Lead the delivery station team to meet daily goals.
• Ensure safety programs and a safe work environment for all associates and DSPs.
• Identify and drive Lean process improvements.
• Oversee day-to-day operations and coordination with DSPs and drivers.

Conocimientos

People management

Lean / process improvement

English proficiency

Flexible schedule

Educación

Bachelor's degree

Descripción del empleo

At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people.

Amazon is seeking Shift Station Manager with the chance to be based in Hermosillo, Sonora, MX. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers.

Three key areas that you will always focus on are safety, service quality, customer experience, and productivity of your department. Main activities are:

1. Review the operational forecast and determine productivity requirements for sort operation, manage a team group to meet all building’s goals.

2. Support all safety programs to ensure a safe work environment for all associates and Delivery service providers.

3. Proactively identify and lead process improvement initiatives and Lean tools.

Supervisory Responsibilities:

You will be part of the Amazon Logistics Team, responsible of the day-to-day management of the delivery station, overseeing the operation that focuses on the delivery of Amazon orders direct to customers.

Leading a team of Process Assistants and Delivery Service Providers in daily management of the delivery station, including meetings, training sessions, assigning job duties, and communicating with DSPs including management representatives and their drivers.

You are responsible for ensuring that you have a safe work place, properly trained people, and that their needs are addressed so they can focus on their jobs.

In addition, one of the most important aspects of your job is to lead change at internet speed... innovation has made us the global company that we are today.

Help in daily operations: Receive, scan, lift and move shipments up to 25 kgs. Each

Route shipments within the AMZL coverage area.

Support and assign job duties to process assistants.

Due to the nature of Amazon’s business, being able to adapt to sudden changes and growth according to operational necessities.

Track & monitor sorting operation and driver’s dispatch.

Continual standing and/or walking an average of 5 miles daily.

Ability to work in construction /distribution environments that may be noisy, unlit, unheated, not air-conditioned.

#AmazonMexico

Basic Qualifications

• Bachelor's degree or equivalent
• 2+ years of employee and performance management experience
• 2+ years of performance metrics, process improvement or lean techniques experience
• Speak, write, and read fluently in English
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays

Preferred Qualifications

• 1+ years of performance metrics, process improvement or lean techniques experience

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.