ServiceNow Integrations Lead - Scalable Data Flows (Remote)

Infosys Limited; Región Centro; Híbrido; MXN 1.290.433 - 1.634.549; Jornada completa

Descripción de la vacante

Infosys Limited seeks a Lead Integrations Engineer for the Service Management Shared Platform in Mexico. The ideal candidate oversees the design and delivery of integrations on ServiceNow, ensuring robust and secure data flows across systems.

Key responsibilities include leading multi-system integration efforts, establishing performance metrics, and driving incident management. The role requires strong expertise in ServiceNow and API engineering, with a focus on automation and operational excellence.

Formación

• 6+ years of overall IT experience.
• 3+ years in integration engineering with ServiceNow.
• Hands-on with data reconciliation and Service Graph.

Responsabilidades

• Own the end‑to‑end integration lifecycle for ServiceNow.
• Lead technical delivery for multi‑system integrations.
• Establish SLOs/SLIs for integration availability and performance.

Conocimientos

Integration engineering

REST/SOAP API engineering

CI/CD automation

ITIL v4 foundations

Troubleshooting skills

Herramientas

ServiceNow

Azure DevOps

Postman/ReadyAPI

Descripción del empleo

Infosys Limited seeks a Lead Integrations Engineer for the Service Management Shared Platform in Mexico. The ideal candidate oversees the design and delivery of integrations on ServiceNow, ensuring robust and secure data flows across systems.

Key responsibilities include leading multi-system integration efforts, establishing performance metrics, and driving incident management. The role requires strong expertise in ServiceNow and API engineering, with a focus on automation and operational excellence.