ServiceNow Developer - Mexico (Remote)

About us: VEscape Labs is a technical development firm specialized in cloud technologies. We connect top talent with firms seeking rapid growth and acceleration, turbo-charging their development teams to help them meet strategic goals.

We spark rapid growth and acceleration of strategic cloud initiatives with deep expertise and boundary-pushing innovation to turbo-charge development teams.

We are a magnet and incubator for top technical people, offering comprehensive training programs, a unique hands-on mentorship structure, and an entrepreneurial culture.

Our next team member will be authentic, articulate, and passionate about cloud technologies and is unafraid to roll up their sleeves and dive deep into the unknowns, using their expertise to identify opportunities to increase the overall capabilities of VEscape Labs internally and for our clients.

At VEscape Labs, you will have the opportunity to engage with systems at the cutting edge of technology. We allow our employees to build from the ground up and make an impact across the organization.

Job Description

We are looking for a Proficient ServiceNow Developer to join our team. The successful candidate will be responsible for developing, configuring, and maintaining ServiceNow applications and workflows to support our business operations.

What You Will Do

1. Develop and configure ServiceNow applications, workflows, and integrations.
2. Customize ServiceNow instances using scripts, business rules, and client-side scripts.
3. Participate in the analysis of business requirements and translate them into technical specifications.
4. Troubleshoot and resolve ServiceNow-related issues.
5. Collaborate with cross-functional teams, including business analysts and project managers.
6. Stay up-to-date with ServiceNow releases and best practices.

Preferred Qualifications

1. 2-4 years of experience in ServiceNow development.
2. Strong knowledge of ServiceNow platform, scripting, and development tools.
3. Understanding of ITIL processes and ServiceNow modules (e.g., Incident, Problem, Change, CMDB).
4. Experience with ServiceNow application lifecycle management and deployment processes.
5. Proficient in JavaScript, HTML, CSS, and XML.
6. Familiarity with web services, RESTful APIs, and integration techniques.
7. Strong problem-solving and analytical skills.
8. Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience).

Why VEscape Labs?

We are committed to creating an inclusive environment for our team. If you have a special need that requires accommodation, please let your recruiter know.

We Currently Offer The Following Benefits

1. Access to private medical insurance through Axa.
2. Life insurance policy via Sura Seguros.
3. 30-day Christmas bonus and a monthly technology stipend.
4. Contribution of 8% of the employee's salary to a savings fund.
5. Flexible vacation policy that allows you to manage your schedule and rest and recharge when you need to.
6. Family-friendly benefits include 16 weeks off for maternity leave, eight weeks off for non-birthing parent leave, and employer-paid short-term and long-term disability.
7. Support individual development through certifications, continued learning, conferences, and more.

We value a diverse workforce and a culture of inclusivity and belonging. All employment decisions shall be made without regard to age, race, creed, color, religion, gender, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. VEscape Labs is an Equal Opportunity Employer.