Service Operations Analyst

Hitachi Vantara Corporation; Naucalpan de Juárez; Híbrido; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A leading technology company is seeking a detail-oriented Project Support & Operations Specialist to assist Project Managers in various tasks such as logistics coordination, data management, and sales support. The ideal candidate has a Bachelor’s degree, advanced English skills, and a minimum of 3 years of experience in related fields. This role offers opportunities for professional growth in a hybrid work environment.

Formación

• Minimum 3 years of experience in operations, logistics, finance, sales, or a related role.
• Advanced English level required.
• Experience working with international teams.

Responsabilidades

• Support Project Managers with daily administrative tasks including order booking, invoicing, and shipping.
• Utilize ERP systems and Salesforce to manage project data.
• Coordinate with suppliers and customers for small parts orders.

Conocimientos

Analytical skills

Communication skills

Organizational skills

Educación

Bachelor’s degree in Finance, Accounting, Business Administration, or related field

Herramientas

SAP

Salesforce

Excel

PowerPoint

Word

Descripción del empleo

Overview

The Opportunity: We are seeking a detail-oriented and proactive Project Support & Operations Specialist to assist Project Managers in the administration and execution of various projects. This role involves coordinating logistics, managing data, supporting sales and service activities, and ensuring timely delivery of project components. The ideal candidate will bring strong analytical skills, technical proficiency, and the ability to thrive in a fast-paced, matrixed environment.

Responsibilities

• Support Project Managers with daily administrative tasks including order booking, invoicing, shipping, and documentation.
• Utilize ERP systems and Salesforce to manage project data, track orders, and report on sales leads.
• Coordinate with suppliers and customers to quote, process, and deliver small parts orders.
• Monitor project timelines and raise awareness of delays to ensure timely execution.
• Lead internal meetings to communicate project status and updates.
• Collaborate with customers to identify sales opportunities and prepare service and parts quotes.
• Generate routine financial and performance reports for management.
• Perform data analysis, create visual presentations, and compile project documentation packages.
• Responsible to ensure compliance with applicable external and internal regulations, procedures and guidelines.

Qualifications

• Bachelor’s degree in Finance, Accounting, Business Administration, or a related field.
• Minimum 3 years of experience in operations, logistics, finance, sales, or a related role.
• Advanced English level (mandatory).
• Strong analytical skills with the ability to interpret large datasets and ensure accurate reporting.
• Excellent communication, presentation, and interpersonal skills.
• Ability to manage multiple priorities independently in a dynamic environment.
• Advanced proficiency in SAP, Salesforce, Excel, PowerPoint, and Word.
• Experience working with international teams and resolving delivery/invoicing issues.
• Self-starter with strong organizational skills and attention to detail.
• Familiarity with project management practices and logistics processes.

#LI-Hybrid

Accessibility and Accommodation

Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process. This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.