Service Desk & CMMS Coordinator

KBR, Inc; García; Presencial; MXN 868.055 - 1.215.277; Jornada completa

Descripción de la vacante

KBR, Inc is seeking a Service Desk Specialist to manage service orders and liaise effectively between customers and departments. This role requires strong oral and written communication skills, attention to detail, and good project management capabilities.

The ideal candidate will possess an associate or bachelor’s degree in IT or related fields, have at least two years of experience in service desk functions, and must pass overseas medical screening. Knowledge in Maximo and Oracle CMMS is preferred.

Formación

• Good oral and written communication skills to liaise effectively with clients.
• Project management experience with attention to detail.
• Must pass overseas medical screening and be in good health.
• Valid driver's license with at least 2 restriction codes.

Responsabilidades

• Receives, logs, analyzes, and processes service orders and requests.
• Liaises between customers and departments regarding service orders.
• Ensures accurate data entry for service orders into CMMS.
• Performs quality control on work classification and data entry.

Conocimientos

Oral and written communication skills

Project management skills

Attention to detail

Computer literacy in Microsoft Office

Educación

Associate or bachelor’s degree in IT, Computer Science, or related field

Herramientas

Maximo

Oracle CMMS

Descripción del empleo

KBR, Inc is seeking a Service Desk Specialist to manage service orders and liaise effectively between customers and departments. This role requires strong oral and written communication skills, attention to detail, and good project management capabilities.

The ideal candidate will possess an associate or bachelor’s degree in IT or related fields, have at least two years of experience in service desk functions, and must pass overseas medical screening. Knowledge in Maximo and Oracle CMMS is preferred.