Service Delivery Coordinator

Baker Hughes; Ciudad del Carmen; Presencial; MXN 1,119,000 - 1,494,000; Jornada completa

Descripción de la vacante

A leading energy technology company seeks a Service Delivery Coordinator in Ciudad del Carmen, Mexico. This role involves ensuring flawless job execution, maximizing revenue, and maintaining client relationships. Candidates must have a relevant engineering degree and over 5 years of experience in similar roles. The position offers comprehensive benefits and promotes a balanced work-life.

Servicios

Comprehensive private medical care options

Life insurance and disability programs

Flexible working patterns

Formación

• 5+ years of experience in roles such as directional field engineer or applications engineer.
• Demonstrable experience in a leadership or supervisory role.

Responsabilidades

• Ensure flawless execution and maximize revenue for each job.
• Coordinate job activities across organizational boundaries.
• Schedule and dispatch resources based on job requirements.

Conocimientos

Leadership

Relationship building

Multi-tasking

Educación

Bachelor’s degree in electronic, mechanical, or petroleum engineering

Descripción del empleo

Job Description

Service Delivery Coordinator - Field Services Operations

Do you enjoy being part of a successful team?

Are you a service delivery coordinator looking for a new opportunity?

Join our Drilling Services team!

Our Oilfield Services Team is assembling and testing the latest products of oilfield equipment, which are the beating heart of our work. We collaborate with development teams in science, mechanical and electrical engineering, physics, and geoscience to develop innovative drilling tools.

Partner with the best

The Service Delivery Coordinator ensures that Baker Hughes maximizes its short and long-term revenue, profit, and cash collection opportunity by ensuring flawless execution, on-time delivery, contract adherence, and cash collection for the assigned jobs.

As a Service Delivery Coordinator - Field Services Operations, you will be responsible for:

• Ensuring that Baker Hughes maximizes its short and long-term revenue, profit, and cash collection opportunities by ensuring flawless execution.
• Coordinating the required job activities across organizational boundaries to ensure Baker Hughes executes the job in line with customer expectations and contract terms and conditions.
• Ensuring the assigned contracts/quotes are fully understood and capitalized upon.
• Coordinating and monitoring all job activities as outlined in MTJC across organizational boundaries.
• Being responsible for scheduling and dispatching resources in line with job requirements.
• Contacting the client for job preparation, execution, and closeout, and managing the relationship to ensure business success for BHGE.
• Ensuring the proper process is followed when there is a risk of not achieving the clients' objectives.
• Escalating issues that can impact service delivery.
• Ensuring invoices are in line with contracts/quotes, with no revenue leakage, and ensuring timely cash collection.

Fuel your passion

To be successful in this role, you will:

• Have a bachelor’s degree in electronic, mechanical, or petroleum engineering from an accredited university and relevant industry experience within the product line.
• Have at least 5 years of prior experience in roles such as directional field engineer, remote engineer, applications engineer, or similar.
• Be able to demonstrate experience in a leadership or supervisory role.
• Have the ability to build consensus and relationships among managers, partners, and employees.
• Be able to manage multiple priorities and projects simultaneously.

Work in a way that works for you

We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:

• Standard working schedule supporting the clients' needs.

Working with us

Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged, and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent, and develop leaders at all levels to bring out the best in each other.

Working for you

Our inventions have revolutionized energy for over a century. To keep progressing, we prioritize rewarding those who embrace change with a package that reflects their value. Join us, and you can expect:

• Contemporary work-life balance policies and wellbeing activities.
• Comprehensive private medical care options.
• Safety net of life insurance and disability programs.
• Tailored financial programs.
• Additional voluntary benefits.

About Us

With operations in over 120 countries, we provide better solutions for our customers and richer opportunities for our people. As a leading energy partner, we're committed to achieving net-zero carbon emissions by 2050 and are always looking for the right people to help us get there. We seek passionate individuals dedicated to making energy safer, cleaner, and more efficient.

Join Us

Are you seeking an opportunity to make a real difference in a company with a global reach and exciting services and clients? Come join us and grow with a team that energizes and inspires you!

We are an energy technology company providing solutions to energy and industrial customers worldwide. Built on a century of experience and operating in over 120 countries, our innovative technologies and services are advancing energy — making it safer, cleaner, and more efficient for people and the planet.

Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, disability, protected veteran status, or other characteristics protected by law.