Service Delivery Coordinator

Baker Hughes; Ciudad del Carmen; Presencial; USD 40,000 - 80,000; Jornada completa

Descripción de la vacante

Join a dynamic energy technology company as a Service Delivery Coordinator, where you'll play a pivotal role in maximizing revenue and ensuring flawless execution of field services operations. Collaborate with a talented team to coordinate job activities, manage client relationships, and monitor job performance. This role offers the opportunity to work in a supportive environment that values individual differences and provides flexible working patterns. With a commitment to innovation and sustainability, this is your chance to make a meaningful impact in the energy sector while advancing your career in a global company.

Servicios

Comprehensive private medical care

Life insurance

Flexible working patterns

Contemporary work-life balance policies

Tailored financial programs

Additional voluntary benefits

Formación

• Bachelor's degree in electronic, mechanical, or petroleum engineering required.
• 5+ years of experience in related roles such as directional field engineer.

Responsabilidades

• Ensure flawless execution and timely delivery of assigned jobs.
• Manage client relationships during job preparation and execution.

Conocimientos

Project Management

Client Relationship Management

Leadership

Communication

Problem Solving

Educación

Bachelor's Degree in Engineering

Descripción del empleo

Job Description

Service Delivery Coordinator - Field Services Operations

Do you enjoy being part of a successful team?

Are you a service delivery coordinator looking for a new opportunity?

Join our Drilling Services team!

Our Oilfield Services Team is assembling and testing the latest products of oilfield equipment, which is the beating heart of our work. We collaborate with development teams in science, mechanical and electrical engineering, physics, and geoscience to develop innovative drilling tools.

Partner with the best

The Service Delivery Coordinator ensures that Baker Hughes maximizes its short and long-term revenue, profit, and cash collection opportunities by ensuring flawless execution, on-time delivery, contract adherence, and cash collection for the assigned jobs.

As a Service Delivery Coordinator - Field Services Operations, you will be responsible for:

1. Ensuring that Baker Hughes maximizes its revenue, profit, and cash collection by ensuring flawless execution.
2. Coordinating required job activities across organizational boundaries to ensure execution aligns with customer expectations and contract terms.
3. Understanding and capitalizing on assigned contracts/quotes.
4. Monitoring all job activities as outlined in MTJC across organizational boundaries.
5. Scheduling and dispatching resources according to job requirements.
6. Managing client relationships during job preparation, execution, and closeout to ensure business success.
7. Following proper processes to address risks to achieving client objectives.
8. Escalating issues that can impact service delivery.
9. Ensuring invoices align with contracts/quotes, preventing revenue leakage, and ensuring timely cash collection.

Fuel your passion

To succeed in this role, you should:

1. Hold a bachelor’s degree in electronic, mechanical, or petroleum engineering from an accredited university, with relevant industry experience.
2. Have at least 5 years of experience in roles such as directional field engineer, remote engineer, applications engineer, or similar.
3. Demonstrate leadership or supervisory experience.
4. Be capable of building consensus and relationships among managers, partners, and employees.
5. Manage multiple priorities and projects simultaneously.

Work in a way that works for you

We recognize individual differences and offer flexible working patterns:

• Standard working schedule supporting client needs.

Working with us

Our people are at the heart of our operations. We invest in their health, well-being, training, and leadership development to bring out their best.

Working for you

We offer rewarding packages, including:

• Contemporary work-life balance policies and well-being activities.
• Comprehensive private medical care options.
• Life insurance and safety net programs.
• Tailored financial programs.
• Additional voluntary benefits.

About Us

With operations in over 120 countries, we deliver innovative energy solutions. We are committed to achieving net-zero carbon emissions by 2050, striving to make energy safer, cleaner, and more efficient.

Join Us

If you want to make a difference in a global company with exciting services and clients, join us and grow with a team that energizes and inspires you!

We are an energy technology company providing solutions worldwide, committed to innovation and progress. Baker Hughes is an Equal Opportunity Employer, making employment decisions without regard to protected characteristics by law.