Server Assistant

Four Seasons Resort Hualalai; Cabo San Lucas; Presencial; USD 24,000 - 36,000; Jornada completa

Descripción de la vacante

An established industry player is seeking a dedicated Server Assistant to enhance the dining experience. This role is crucial in delivering exceptional service, maintaining a clean environment, and supporting the overall efficiency of the dining team. Ideal candidates will possess fluency in both Spanish and English, along with significant experience in food and beverage settings. Join a team that values integrity, service excellence, and personal development, and immerse yourself in a vibrant work culture that prioritizes guest satisfaction and employee recognition.

Servicios

Shuttle service from San Lucas and San Jose del Cabo

Complimentary Dry Cleaning for Employee Uniforms

In-house training workshops

Employee Service Awards

Employee of the Month & Year Awards

Formación

• Minimum of one year in a Food & Beverage position.
• Experience in luxury hotel or similar environment is a plus.

Responsabilidades

• Assist servers in providing prompt and efficient service.
• Maintain cleanliness and organization of dining area.
• Communicate effectively with servers and kitchen staff.

Conocimientos

Fluency in Spanish

Fluency in English

Interpersonal skills

Problem-solving skills

Educación

Experience in Food & Beverage position

Experience in luxury hotel environment

Herramientas

Micros system

Computer equipment

Descripción del empleo

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights, and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one, and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us, or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Laid-back luxury meets bucket-list adventure on this undiscovered east cape of Los Cabos. A place for those with a taste for the undiscovered and the extraordinary, our East Cape location on Mexico’s Baja California Peninsula is the epicenter for adventure. Swim in the most expansive beach in Los Cabos or set sail from our private marina on the Sea of Cortez, coined “the aquarium of the world” by famed oceanographer Jacques Cousteau.

About Four Seasons Resort and Residences Los Cabos at Costa Palmas:

Located in LA RIBERA, Four Seasons Resort and Residences Los Cabos at Costa Palmas will be part of the exclusive Costa Palmas resort community, which includes a private marina and a members-only beach and yacht club, all along a two-mile stretch of pristine white sand and the warm, swimmable waters of the Sea of Cortez. Los Cabos has long been a favorite destination for luxury travelers and is a natural fit for Four Seasons as we expand our presence in Mexico. We look forward to welcoming guests from around the world to experience our legendary quality and service while discovering Baja's eastern cape with activities like swimming, snorkeling, sportfishing, golf, and desert adventures.

Learn more about Four Seasons Resort and Residences Los Cabos at Costa Palmas:

• Hotel Site: https://www.fourseasons.com/es/loscabos/
• Instagram: #fsloscabos

About the role of Server Assistant:

The Server Assistant supports servers and the overall dining experience by maintaining cleanliness, assisting in food delivery, refilling beverages, and resetting tables. This role is essential to ensure efficient service and a welcoming environment for guests.

What you will do:

• Assist servers in providing prompt and efficient service to guests.
• Clear used plates, glassware, and utensils from tables.
• Clean and reset tables quickly and properly for incoming guests.
• Refill water, beverages, and bread as needed.
• Deliver food orders from the kitchen to guests when required.
• Maintain cleanliness and organization of the dining area, server stations, and restrooms.
• Assist in stocking and replenishing supplies (napkins, silverware, condiments).
• Communicate effectively with servers, kitchen staff, and management.
• Follow all health and safety guidelines.

What you bring:

• Fluency in Spanish and English is required for this position
• A minimum of one (1) year working in a Food & Beverage position
• Two (2)+ years’ experience working within a luxury hotel or similar environment is considered an asset
• Requires knowledge of the ability to operate computer equipment
• Knowledge in Micros system
• Understand and familiar with quality standards and service standards of the hotel
• Highest level of integrity and transparency
• Apply an ethical approach to the outcome of situations
• Strong interpersonal and relationship-building skills
• Reasonable problem-solving, decision-making, and conflict resolution skills
• Work in a safe, prudent, and organized manner

What we offer:

• Compensation: Highly competitive salaries as well as an annual incentive plan for managerial roles at Department Head level
• Transport: Shuttle service from San Lucas and San Jose del Cabo to the resort
• Uniforms: Complimentary Dry Cleaning for Employee Uniforms
• Training & Development: In-house training workshops for line and management employees
• Recognition: Employee Service Awards as well as Employee of the Month & Employee of the Year Awards

Service Culture:

Four Seasons consistently ranks among the world's best hotels and most prestigious brands in reader polls, traveler reviews, and industry awards. Our greatest asset, and the key to our success, is our people. We believe that each of us needs a sense of dignity, pride, and satisfaction in what we do.

Learn more by visiting us at:

• Company Site: https://www.fourseasons.com
• Our Careers: https://careers.fourseasons.com/us/en
• LinkedIn: https://www.linkedin.com/company/four-seasons-hotels-and-resorts
• Facebook: https://www.facebook.com/FourSeasonsJobs
• Twitter: https://twitter.com/FourSeasonsJobs