Server

Four Seasons Resort Hualalai; Cabo San Lucas; Presencial; USD 30,000 - 50,000; Jornada completa

Descripción de la vacante

An established industry player in luxury hospitality seeks a dedicated Server to deliver exceptional dining experiences. This role involves presenting menus, serving food and beverages, and ensuring guest satisfaction through attentive service. The ideal candidate will possess fluency in both Spanish and English, with a strong background in food and beverage service, particularly in luxury settings. Join a team that values integrity, teamwork, and excellence, and be part of a culture that celebrates the art of hospitality while enjoying perks like competitive salaries and professional development opportunities.

Servicios

Highly Competitive Salaries

Annual Incentive Plan

Shuttle Service

Complimentary Uniform Dry Cleaning

In-house Workshops

Employee Service Awards

Employee of the Month & Year Awards

Formación

• 3+ years in Food & Beverage roles with luxury hotel experience.
• Ability to operate computer equipment and knowledge of Micros system.

Responsabilidades

• Provide excellent food and beverage service to ensure guest satisfaction.
• Collaborate with kitchen and bar staff for smooth service.

Conocimientos

Fluency in Spanish

Fluency in English

Interpersonal Skills

Problem-solving Skills

Conflict Resolution Skills

Educación

Experience in Food & Beverage

Experience in Luxury Hotel Environment

Herramientas

Micros System

Computer Equipment

Descripción del empleo

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, push ourselves to new heights, and treat each other as we wish to be treated in return. Our team members worldwide create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We believe the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one, and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us, or discover with us, our purpose is to create impressions that will stay with you for a lifetime. This stems from our belief that life is richer when we truly connect with people and the world around us.

About the location:

Laid-back luxury meets bucket-list adventure on this undiscovered east cape of Los Cabos. A place for those with a taste for the undiscovered and the extraordinary, our East Cape location on Mexico’s Baja California Peninsula is the epicenter for adventure. Swim in the most expansive beach in Los Cabos or set sail from our private marina on the Sea of Cortez, dubbed “the aquarium of the world” by oceanographer Jacques Cousteau.

About Four Seasons Resort and Residences Los Cabos at Costa Palmas:

Located in LA RIBERA, our resort is part of the exclusive Costa Palmas community, featuring a private marina, a members-only beach, and a yacht club, along a two-mile stretch of pristine white sand and the warm, swimmable waters of the Sea of Cortez. Los Cabos is a favored destination for luxury travelers, making it a perfect fit for our expansion in Mexico. We look forward to welcoming guests to experience our legendary quality and service while exploring Baja's eastern cape through activities like swimming, snorkeling, sportfishing, golf, and desert adventures.

Learn more about Four Seasons Resort and Residences Los Cabos at Costa Palmas:

• Hotel Site: https://www.fourseasons.com/es/loscabos/
• Instagram: #fsloscabos

About the role of Server:

The ideal candidate will provide excellent food and beverage service to our guests professionally and efficiently, ensuring a pleasant dining experience from start to finish.

What you will do:

• Present menus, answer questions about menu items, and offer recommendations.
• Serve food and beverages in a timely and professional manner.
• Check in with guests to ensure satisfaction and address any concerns promptly.
• Process payments (cash, card, mobile) and issue receipts.
• Follow all health and safety regulations and restaurant standards.
• Collaborate with kitchen and bar staff to ensure smooth service.
• Upsell menu items and promote daily specials or promotions.

What you bring:

• Fluency in Spanish and English is required for this position
• A minimum of three (3) years working in a Food & Beverage role
• Two (2) or more years’ experience in a luxury hotel or similar environment is an asset
• Ability to operate computer equipment
• Knowledge of Micros system
• Understanding and familiarity with hotel quality and service standards
• Highest level of integrity and transparency
• Ethical approach to situations
• Strong interpersonal and relationship-building skills
• Problem-solving, decision-making, and conflict resolution skills
• Work in a safe, organized, and prudent manner

What we offer:

• Compensation: Highly competitive salaries plus an annual incentive plan for managerial roles at Department Head level
• Transport: Shuttle service from San Lucas and San Jose del Cabo to the resort
• Uniforms: Complimentary dry cleaning for employee uniforms
• Training & Development: In-house workshops for line and management staff
• Recognition: Employee Service Awards, Employee of the Month & Year Awards

Service Culture:

Four Seasons ranks among the world's best hotels and most prestigious brands. Our greatest asset is our people, and we believe everyone should have dignity, pride, and satisfaction in their work.

Learn more at:

• Company Site: https://www.fourseasons.com
• Our Careers: https://careers.fourseasons.com/us/en
• LinkedIn: https://www.linkedin.com/company/four-seasons-hotels-and-resorts
• Facebook: https://www.facebook.com/FourSeasonsJobs
• Twitter: https://twitter.com/FourSeasonsJobs